Digital Solutions Specialist

Caliagua, Inc. • Chesterfield, MO

2d • Onsite

About The Position

Insituform Technologies, Inc. is looking for an experienced Digital Solutions Specialist. The Digital Solutions Specialist plays a critical role in ensuring the reliable operation and maintenance of digital equipment used to collect data for sewer pipe rehabilitation projects across the United States and Canada. This position requires the use of discretion and independent judgment to troubleshoot and support Cradlepoint routers, PCs, and associated software, while collaborating with technical teams to support software development, system enhancements, and continuous improvement initiatives across the Digital fleet.
Insituform Technologies, LLC, a subsidiary of Azuria Water Solutions, is a leading worldwide provider of cured-in-place pipe (CIPP) and other technologies and services for the rehabilitation of pipeline systems. Insituform's businesses consist of sewer, drinking water, and energy and mining pipeline rehabilitation and protection. The company provides cost-effective solutions to remediate operational, health, regulatory and environmental problems resulting from aging and defective pipelines. Insituform's technologies allow its customers to avoid the extraordinary expense and extreme disruption that can result from traditional "dig and replace" methods. For more details, visit www.insituform.com

Requirements

• Ability to read, analyze, interpret, understand and follow electrical wiring diagrams and schematics, blueprints and fabrication drawings.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to listen and comprehend instructions accurately.
• Ability to add, subtract, multiply and divide all units of measure, including whole numbers, common fractions and decimals. Knowledge of the metric system is required.
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must be able to use independent judgment and initiative to complete projects on a timely and safe basis.

Nice To Haves

• Bachelor’s degree in information technology or a related field preferred.

Responsibilities

• Uses discretion and independent judgement to analyze digital data collection requirements, define system improvement priorities, and drive enhancements to digital portals and software programs in collaboration with internal and third-party development teams.
• Works directly with 3rd party vendors and in-house software developers to define functional requirements, evaluate solution options, and guide implementation of digital system enhancements.
• Owns the integrity, structure, and usability of data collected from the digital fleet, including defining data standards, validation requirements, and continuous improvement opportunities.
• Diagnoses and resolves hardware and software issues on computers installed in trucks and validates data integrity to support continuous improvement of digital programs.
• Defines requirements for software updates and configuration to optimize data collection and system performance.
• Installs, updates, and configures software required for video recording and robot communication.
• Provides targeted remote and on-site technical support to Digital Truck operators necessary to diagnose system issue, validate data integrity, and inform ongoing system and program improvements.
• Assemble, Provision and Deploy new Cradlepoint devices.
• Guides Cradlepoint configuration updates to ensure optimal system performance.
• Ensure reliable internet connectivity via mobile carrier connections.
• Manage Cradlepoint accounts, ensuring proper billing and access control.
• Provision and administer mobile carrier data plans for connectivity and internal billing.
• Other duties as assigned.

Benefits

• medical
• dental
• vision Insurance
• prescription drug coverage
• annual bonus potential
• 401k matching
• tuition assistance
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level