Digital Solutions Specialist

The Howard Company • Brookfield, WI

4d • Onsite

About The Position

The Digital Solutions Specialist will work closely with the sales department to be a subject matter expert on our digital signage products and services.

Requirements

• Bachelor's degree in a technical discipline and/or demonstrated equivalent work-related experience.
• Extensive experience in technology and consumer experience with a strong background in AV.
• 3+ years of experience in a presale’s capacity, with a track record of success.
• Ability to forge strong relationships with clients, partners, and within the team.
• Excellent oral and written communication and presentation skills.
• Ability to travel on occasion to trade shows and customer locations.

Responsibilities

• Act as a liaison between sales, installation, and vendors to identify opportunities for products, professional services, and vendor alignment improvements.
• Serve as a solution advisor with our clients, with a core focus on assisting the sales team in developing and closing new business opportunities.
• Maintain expert knowledge of The Howard Company solutions to ensure customers have appropriate expectations for products and services.
• Assesses and recommends new technologies through structured research, vendor evaluation, and proof-of-concept testing.
• Develops and delivers internal training programs to onboard staff on newly implemented tools and systems.
• Lead customer demonstrations via webinars, in person, and trade shows and effectively close new business.
• Understand the market trends and specific needs for each market segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally.
• Aid in customer technical support and preparing products for customer delivery when needed.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level