Digital Solutions Project Manager - Fidelity Workplace Consulting

Fidelity Investments • Covington, KY

20d • Onsite

About The Position

Fidelity Workplace Consulting offers extensive benefits consulting services, including design, financing, delivery, and communication of employee benefit programs. The Digital Solutions Project Manager plays an integral role in implementing and maintaining customized websites for strategic and large clients. This role requires strong communication, creative problem-solving, and project management expertise to enhance the client experience. The Project Manager will drive digital solutions from concept to reality, collaborating with clients, technology teams, communicators, and business partners. Responsibilities span the entire project lifecycle, from conception through release, including developing project plans, defining requirements, crafting site design and user experience, reviewing website functionality (QA), coordinating testing, and managing technology requirements like single sign-on and security scans. The Project Manager will be aligned to a team of Digital Solutions consultants, partnering on custom client projects and new product development, while also managing the team's capacity, project roadmap, and financials. Additionally, they will engage in strategy conversations, learn about compensation and benefit programs, and help build standard methodologies for effective project management within the Digital Solutions Team, often blending Agile principles with client project management styles.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum of 7 years of experience as a project manager delivering digital solutions (website development, digital communications, etc.).
• Experience using project management tools such as Microsoft Project, Microsoft SharePoint / Teams, JIRA, Confluence, etc.
• Experience developing and managing timelines and budgets across multiple business units.
• Effective problem-solving skills that can be applied to developing digital communications strategies and managing websites with a shifting technical landscape and client priorities.
• Ability to balance multiple projects and coordinate with clients and business partners to develop and implement effective and creative digital solutions.
• Ability to prioritize, lead and keep large internal/external meetings on track.
• Ability to simplify and present technical, sophisticated concepts to non-technical business partners.
• Shown expertise at implementing and processes to drive team efficiency and quality of execution.

Nice To Haves

• Contracting and budgeting experience beneficial.
• Familiarity with online Content Management Systems (CMS) software/platforms (a plus).
• Experience with Equity (a plus).
• Experience/curiosity about the employer benefits industry, including retirement plans, health plans and work/life programs (a plus).

Responsibilities

• Implement and maintain customized websites for strategic and large clients.
• Drive digital solutions from concept to reality.
• Work directly with clients, technology teams, communicators, and business partners.
• Contribute at all stages of a project’s lifecycle from conception through release.
• Develop and maintain project plans.
• Lead team and client meetings to define detailed requirements.
• Craft the site’s design and user experience.
• Review website functionality (QA).
• Coordinate internal and client testing.
• Manage technology requirements such as single sign on and security scans.
• Partner with the Digital Solutions team on executing custom client projects and new product development.
• Manage the team's overall capacity, project roadmap and financials.
• Engage in strategy conversations.
• Learn about compensation and benefit programs.
• Help build/maintain standard methodologies for effective project management across the Digital Solutions Team.
• Blend Agile principles with the project management style and concepts practiced by clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level