Digital Site Coordinator - Los Angeles, CA

Johnny Was • Los Angeles, CA

6d • Onsite

About The Position

Johnny Was, LLC is seeking a Digital Site Coordinator in Los Angeles, CA. The mission of Johnny Was is to inspire free-spirited optimism through beauty, authenticity, comfort, and artistic expression, embodying the California Dreaming lifestyle. This role will support evolving ecommerce workflows and process improvements, optimize product attributes and taxonomy, partner on digital content, and support site merchandising and execution. The coordinator will also assist with reporting and data management for product setup and site execution.

Requirements

• 1–3 years of experience in eCommerce, digital merchandising, or related field
• Strong data management skills, including experience working with systems, product platforms and Excel (data manipulation and formulas required, i.e. vlookup/index match)
• Experience with PLM/PIM systems (Backbone or similar preferred)
• Strong attention to detail and organizational skills
• Experience supporting digital content, copy updates and ecommerce merchandising execution.
• Understanding of ecommerce taxonomy, product attribution, site merchandising and customer navigation best practices
• Ability to manage multiple tasks in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• Comfort adapting to evolving systems, tools and ecommerce processes
• A detail-oriented, execution-focused mindset
• Interest in eCommerce, digital experience and product storytelling
• Ability to balance operational accuracy with brand presentation, merchandising priorities and customer experience needs.

Nice To Haves

• Familiarity with eCommerce platforms such as SFCC (Salesforce Commerce Cloud) and Shopify is a plus

Responsibilities

• Support evolving ecommerce workflows and process improvements as systems and platform capabilities advance.
• Support ongoing optimization of product attributes and taxonomy to improve customer navigation, conversion, and merchandising flexibility.
• Partner with ecommerce and creative teams to ensure digital content is accurate, timely, and aligned with seasonal storytelling and customer experience goals.
• Support adoption of new platform capabilities and tools that improve ecommerce execution and customer experience.
• Pull and prepare approved product data from PLM systems (Backbone) for ecommerce site execution.
• Utilize ecommerce systems and tools, including Excel and product management platforms to clean, organize, and transform product data.
• Support accurate and efficient product onboarding and execution.
• Support ecommerce product readiness, including onsite categorization, customer-facing attributes, and digital merchandising execution.
• Review and validate product information to ensure accuracy, completeness, and alignment with merchandising and customer experience goals.
• Execute and maintain product attribution and tagging to support navigation, filtering, search relevance, and onsite navigation (e.g., color, fit, fabrication, category).
• Support creation and maintenance of product description and customer-facing content in alignment with brand guidelines and merchandising priorities.
• Support onsite copy updates and product descriptions in alignment with brand voice.
• Support product launches, collection updates, site content changes, and promotional execution across the site.
• Ensure accuracy of product listings, pricing, promotional messaging, and product availability.
• Perform QA validation across product pages, navigation, search results, and promotional experiences to ensure a seamless customer journey.
• Compile and organize product and site data using Excel.
• Support reporting needs and help identify opportunities to improve data accuracy, operational efficiency, and ecommerce execution processes.

Benefits

• The Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed