Digital Signage Lead

Nexiva•Parsippany, NJ

1d•Hybrid

About The Position

We are seeking a technically strong Digital Signage Manager to oversee our digital signage environment across major airport locations. The primary function of this role is ensuring digital signage content is accurate, current, and displaying correctly across all airport sites at all times. Beyond day-to-day content operations, this individual will take on multiple technology projects — including transitioning our aging on-premises infrastructure to a cloud-based platform — and serve as the in-house expert on signage hardware, software, and vendor ecosystems. The ideal candidate is hands-on, detail-oriented, and comfortable managing both operational priorities and longer-horizon project work simultaneously. THIS RESOURCE WILL BE RESPONSIBLE FOR THE LIFT AND SHIFT OF THE COMPANY DIGITAL DATA TO THE CLOUD AND THE MODERNIZATION OF THE SIGNAGE DISPLAYS IN ALL THE RENTAL CAR LOCATIONS IN ALL THE AIRPORTS IN AMERICA AND BEYOND. Candidates will work Hybrid onsite in Parsippany NJ as needed. Probably 3 days a week to get started and then in the office when needed. CANDIDATES MUST HAVE GOOD TENURE AND/OR LONG PROJECTS. CANDIDATES WITH RECENT LOCAL PROJECTS HIGHLY PREFERRED. – NO RELOCATION

Requirements

3–5+ years of hands-on experience managing digital signage systems in a complex, multi-location environment — airport, transit, hospitality, or similar high-uptime venues strongly preferred.
Proven experience with major digital signage hardware platforms including BrightSign media players, LG and/or Samsung commercial displays, and STRATACACHE/Stratacast systems.
Track record of leading or supporting hardware rollouts and providing ongoing technical support across distributed display environments.
Demonstrated experience with cloud-based digital signage CMS platforms (e.g., Scala, Four Winds Interactive, Poppulo, Screenfeed, or similar).
Strong technical background with the ability to manage multiple concurrent projects without losing focus on day-to-day operational priorities.
Solid understanding of AV/IT integration, networking (TCP/IP, VLANs, multicast), and content delivery infrastructure.
Experience working alongside outsourced content or creative partners; ability to define workflows and hold partners accountable.
Excellent troubleshooting skills and a proactive approach to system monitoring and issue resolution.
Strong communication and project management skills; comfortable working with both technical teams and non-technical stakeholders.
Experience with airport operations and the unique uptime, compliance, and wayfinding requirements of public-facing signage systems.
Familiarity with FIDS (Flight Information Display Systems) or other airport-specific display technologies.
Experience leading on-premises to cloud infrastructure migrations.
Knowledge of content management workflows and experience collaborating with external creative or content agencies.

Nice To Haves

AVIXA CTS, PMP, or relevant cloud/IT certifications are a plus.

Responsibilities

Ensure digital signage content is up to date, accurate, and displaying correctly across all major airport locations — this is the core priority of the role.
Coordinate with the outsourced content partner on day-to-day content scheduling, updates, and emergency changes.
Monitor display health and content playback across the network; proactively identify and resolve issues before they impact the traveler experience.
Maintain and manage existing on-premises digital signage infrastructure while supporting the transition to a cloud-based platform.
Serve as the primary technical escalation point for all signage-related issues across airport locations.
Lead the evaluation, selection, and implementation of a cloud-based digital signage platform to replace aging on-premises infrastructure.
Develop and execute a migration roadmap, minimizing disruption to airport operations during transition.
Define technical requirements and work with vendors to assess platform capabilities, scalability, and compliance with airport and regulatory standards.
Select and procure appropriate display hardware and media players compatible with the chosen cloud platform.
Lead the rollout, installation coordination, and ongoing support of major vendor display hardware including BrightSign media players, LG and Samsung commercial displays, and STRATACACHE/Stratacast infrastructure.
Evaluate and qualify new hardware as part of the cloud platform migration, ensuring compatibility and performance at scale across airport environments.
Manage relationships with hardware vendors, software providers, and installation contractors; hold vendors accountable to SLAs and project timelines.
Maintain hardware inventory, firmware/software version control, and lifecycle documentation across all locations.
Define support workflows between internal IT teams, on-site airport staff, and external partners.
Work cross-functionally with operations, marketing, and IT teams to understand signage requirements and priorities.
Provide recommendations on technology roadmap, budget planning, and future digital signage capabilities.
Document system architecture, processes, and standard operating procedures.