Digital Services Technical Field Services Internship Summer 2027
About The Position
This is a full time (40 hours/week), 14-week onsite summer internship that will occur during one of the below time frames: May 3 - August 13, 2027 May 10 - August 20, 2027. Open to hiring candidates that reside anywhere near our East Beltline office in Grand Rapids. In your Workday application, please include the name of your current university, degree, and expected graduation date (or completion date, if applicable). Job Summary This role will partner directly with Technical Field Services teams and will involve both direct in-person and virtual support of all technology equipment utilized by team members, including computers, printers, mobile devices and much more. Essential Functions Maintains accountability for completing support tasks as directed. Maintains clear and appropriate documentation of actions taken. May analyzes department processes and other Corewell Health systems encountered and makes recommendations improvements, as appropriate. Participates in quality monitoring activities/process improvement activities. Communicates, collaborates, and acts as a team player with others in order to ensure continuity and coordination of services.
Requirements
- Students who currently have Senior or Junior standing and anticipate graduating between May 2027 and May 2028.
Nice To Haves
- Expereince with Microsoft Windows and Microsoft M365 troubleshooting
- Experience with mobile device configuration and troubleshooting
- Experience with software installation and configuration, conference room support and hardware configuration and troubleshooting
Responsibilities
- Maintains accountability for completing support tasks as directed.
- Maintains clear and appropriate documentation of actions taken.
- May analyzes department processes and other Corewell Health systems encountered and makes recommendations improvements, as appropriate.
- Participates in quality monitoring activities/process improvement activities.
- Communicates, collaborates, and acts as a team player with others in order to ensure continuity and coordination of services.
Benefits
- Comprehensive benefits package to meet your financial, health, and work/life balance goals.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
