Digital Sales Coordinator

Talent Acquisition Team at Westland Insurance. Text reply only. • Burlington, ON

1d • CA$44,000 - CA$55,000 • Hybrid

About The Position

We are searching for a Coordinator, Ontario Digital Sales. Westland Insurance Group Ltd. is growing and has a new opportunity for a Coordinator, Ontario Digital Sales. This is a hybrid role, with the ability to work from the office and work from home while supporting our Ontario Digital Sales team. We are looking for a career-minded individual who is focused on growing their insurance industry knowledge and experience while supporting a fast-paced, high-performing digital sales team. As a Coordinator, Ontario Digital Sales, you’ll flex your strong administrative, technical, and organizational skills to support a high-volume digital sales team. You’ll play an integral role in keeping sales operations running smoothly, supporting management, and supporting advisors, auditing policies for quality and accuracy, and helping deliver a seamless client experience.

Requirements

• RIBO license required
• 2+ years of insurance experience
• Strong administrative skills
• Proficiency in MS Office, including Teams, SharePoint, and Excel
• Strong communicator and team player with a collaborative mindset
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Detail-oriented with a proactive approach to problem solving
• Experience with insurance company portals and Applied Rating Services

Nice To Haves

• Experience with Acturis and/or Salesforce

Responsibilities

• Provide day-to-day administrative and coordination support to the Ontario Digital Sales team
• Manage and support digital sales workflows, including intake, triage, and file progression
• Work closely with Advisors to ensure files are accurate, complete, and handled efficiently
• Conduct policy audits and quality control reviews to ensure accuracy, compliance, and alignment with underwriting guidelines and company standards
• Review files for missing documentation, discrepancies, and opportunities for correction, following up as needed
• Prepare insurance documentation and client packages
• Maintain accurate records across CRM and internal systems
• Organize and respond to inquiries from various internal departments
• Identify process improvements to support efficiency and enhance both team performance and client experience

Benefits

• Financial assistance is available for approved work-related training and development courses leading to certification
• Programs that offer professional development, including seminars and conferences
• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed