Digital Sales Associate

Staples Inc.•Framingham, MA

About The Position

Staples is building an elite team of digitally innovative sales professionals who thrive in modern, tech-enabled selling environments. As a Digital Sales Associate, you’ll manage and grow a portfolio of mid-market customers using primarily digital touchpoints—delivering personalized solutions while helping businesses work smarter. If you enjoy innovation, testing new tools, and driving measurable results, this is an opportunity to grow your sales career with a trusted industry leader.

Requirements

Strong digital sales mindset with enthusiasm for technology-enabled selling
Demonstrated proficiency in digital sales strategies and techniques, with a track record of achieving sales targets and driving customer engagement.
Ability to engage and influence customers through virtual and digital channels
Customer-centric approach with a focus on long-term relationship building
Innovative thinking and willingness to test new tools, platforms, and sales strategies
Strong communication and presentation skills across digital formats
Problem-solving mindset with the ability to adapt quickly in a fast-paced environment
Collaborative approach and comfort working across teams
Interest in mentoring peers and supporting the evolution of digital selling practices
2+ years of experience in digital sales, inside sales, marketing, or customer-facing roles
Bachelor’s degree in business, marketing, or related field

Nice To Haves

B2B or mid-market sales experience
Multichannel digital selling exposure
Customer acquisition and retention experience

Responsibilities

Maintain and grow revenue through outbound digital sales activities within assigned industries or verticals
Execute sales strategies across digital channels including email, social media, chat, digital sales rooms, and virtual meetings
Own and manage a digital sales funnel, progressing opportunities through close
Identify incremental growth opportunities within existing accounts and pursue new customer acquisition digitally
Leverage CRM tools to document customer interactions, capture insights, and follow up on revenue opportunities
Respond promptly to customer inquiries to ensure a positive and consistent customer experience
Collaborate with cross-functional partners to deliver customer-focused solutions
Share best practices and insights to support a culture of learning, innovation, and continuous improvement