Digital Release Manager – Global Employer Services Technology Center
About The Position
Are you someone who thrives in orchestrating complex, multi-team initiatives with precision and confidence? Do you have a proven track record of delivering seamless software releases while keeping stakeholders informed and aligned? Are you ready to elevate your career by leading release strategies that ensure business growth and drive operational excellence at scale? If the answer to all of the above questions is "Yes," come join the world's leading professional services firm! If you are prepared and poised to take the next step in your career where you can orchestrate mission-critical releases, champion deployment excellence, and serve as the vital link between development, operations, and business teams—all while ensuring zero-downtime delivery for global enterprise solutions—we want to talk to you.
Requirements
- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 – 3 days per week
- Bachelor's degree in engineering, computer science, or other relevant discipline
- 5+ years of experience working within Project Management Office (PMO), and/or strategy/consulting experience with Azure DevOps/JIRA (or similar software development management tool)
- Proven experience in strategy/consulting and/or Technology Project Management
- Proven experience with Azure DevOps / JIRA (or similar Software product development management tool)
- Ability to travel up to 20%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
- One of the following active accreditations obtained: Licensed CPA in state of practice/primary office if eligible to sit for the CPA, Licensed Attorney (or foreign equivalent), Enrolled Agent, Project Management Professional (PMP), Six Sigma (Green or Black Belt)
Nice To Haves
- Proficiency with the Microsoft suite of applications such as Excel, PowerPoint, Project and other collaboration tools such as SharePoint and Teams
- Awareness of SSDLC
- Preferred certifications for this role are PMP or Six Sigma (Green or Black Belt)
- Able to collaborate effectively as part of a global, remote team
- Strong analytical, consultative, quantitative, and project management skills
- Strong executive presence, excellent communication (verbal and written) and presentation skills with an aptitude for working as part of a global team
- Problem solving, critical thinking and conceptual thinking skills
- Ability to perform tasks with minimal supervision and manage multiple projects from start to finish
- Experience in driving cross-organizational initiatives
- A proven strategic thinker with the ability to contribute to the creation of business cases, and build roadmaps under the guidance of a program leader
- Awareness of SOC 2 standards / Data Privacy standards (GDPR, etc.)
- Experience of working in a highly regulated technology environment
- Strong ability to work in a team environment
- Ability to manage multiple projects and priorities in a fast-paced environment
Responsibilities
- Develop and manage detailed release plans, schedules, and milestones for software deployments.
- Coordinate release activities across multiple teams, including development, QA, operations, risk and business stakeholders.
- Ensure all release deliverables meet quality standards and compliance requirements.
- Identify, document, and mitigate risks associated with software releases.
- Manage and communicate release status, issues, and changes to stakeholders.
- Oversee the execution of release processes, including code branching, merging, build management, and deployment.
- Facilitate release readiness reviews, go/no-go meetings, and post-release retrospectives.
- Continuously improve release management processes, tools, and documentation.
- Maintain release documentation, including release notes, deployment guides, and rollback procedures.
- Support incident management and root cause analysis for release-related issues.
- Own Hypercare plan and activities including hypercare releases or on demand releases to manage high priority production issues
Benefits
- Discretionary annual incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
