Digital Rapid Response Director

FTI Consulting • Chicago, DC

17h • Hybrid

About The Position

Our Corporate Positioning and Insights (CPI&I) practice seeks a Digital Rapid Response Director with 6+ years of experience to join the team in our Washington, D.C., New York, or Chicago office. This is a multidisciplinary role at the intersection of earned media, digital strategy, and creative production. The strategist will serve as the central decision and coordination point for real-time communications in large scale campaigns - identifying emerging threats and opportunities, shaping the response, and ensuring that press, creative, and digital teams move together with a unified message and purpose. This role is ideal for someone who thrives in a fast-moving environment, understands how narratives travel across channels, and can move quickly from strategy to execution.

Requirements

• 6+ years of experience in political communications and/or campaigns, public affairs, or issue advocacy – campaign or issue advocacy experience strongly preferred
• Demonstrated experience leading rapid response in a political, advocacy or crisis communications environment
• Strong writing across formats, including long-form, short-form, organic social, paid media, executive voice
• Experience working in or alongside digital and creative teams on integrated campaigns, with the ability to brief and collaborate with designers and producers under deadline pressure
• A deep understanding of how narratives develop and move across earned, social, and creative channels — and how to coordinate an effective response across all three
• Strong project management skills, with the ability to oversee multiple workstreams and integrated multichannel campaigns under tight deadlines
• Ability to work effectively across levels, managing and mentoring junior staff while collaborating with senior colleagues and client leads
• Sound judgment, strong attention to detail, and the ability to operate independently in a high-pressure environment
• Knowledge of the technology industry is strongly preferred, and experience with the energy and infrastructure industries is a bonus
• Travel required to clients and to FTI office(s)
• Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas

Nice To Haves

• Political campaign experience
• Crisis-response experience
• Rapid-response experience
• Political campaign management
• Community management
• Experience developing response frameworks
• Experience with social listening/monitoring tools
• Experience with Brandwatch
• Experience with Meltwater
• Strong copywriting/content development experience
• Ability to work with creative teams
• Ability to work with sector and subject-matter experts
• Issues-management experience
• Public affairs experience
• Event-driven communications experience
• Experience creating social content that is engaging rather than simply repurposing a press release

Responsibilities

• Lead rapid response across earned media, creative, and social - setting strategy, calling the play, and driving execution in real time across all channels
• Monitor news cycles and social environment to identify emerging trends, narrative shifts
• Turn communications priorities into clear creative briefs, partnering with creative teams to guide the development and coordinated rollout of visual, video, digital, and social content.
• Draft and edit high-quality content quickly and with precision, including press materials, digital copy, paid media scripts, executive messaging, and more
• Bring a journalist's instincts, a strategist's discipline, and strong editorial judgment to everything you write and produce
• Stay current on emerging content trends, AI tools, audience behaviors, and platform best practices.

Benefits

• professional development
• on-the-job learning
• self-guided professional development courses and certifications
• dedicated coach to mentor, guide and support you through regular coaching sessions
• tailored programs for critical professional milestones

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed