Digital Project Manager / Chef(fe) de projet numérique

New York Holdings

About The Position

We’re looking for a Digital Project Manager who will own the day-to-day management of our development team—keeping work organized, priorities clear, and delivery moving across website development/maintenance, mobile development/maintenance, and product development/maintenance. This is a hands-on role built for someone who can run a high-volume stream of technology work: intake, prioritization, backlog hygiene, sprint planning, scope control, and stakeholder communication. You’ll make sure the dev team is focused on the right things, at the right time, with the right level of clarity—while maintaining a roadmap that reflects real capacity and real priorities.

Requirements

3+ years in a Digital Project Manager/Digital Product Manager / Product Owner / Technical Project Manager role (or similar)
Proven ability to run day-to-day delivery for a dev team in a high-request environment
Experience managing a mix of new development + maintenance work (bugs, enhancements, tech debt, support requests)
Strong understanding of software delivery cycles (planning, QA/UAT, releases, dependency management)
Strong requirements skills: user stories, acceptance criteria, prioritization frameworks, and stakeholder alignment
Excellent communication skills (technical + non-technical), proactive risk management
Experience with PM tooling (ticketing + documentation + comms) and keeping teams accountable through clarity
Proficient in English (spoken and written) is essential
High autonomy and judgment—you drive outcomes without needing senior leadership to push every step

Nice To Haves

French/English bilingualism is an asset.
Comfort with technical concepts (APIs, integrations, data flows, basic architecture constraints)
Experience coordinating mobile/web release workflows
Experience with analytics/KPIs (measuring impact, adoption, support volume)
Experience working with distributed or offshore dev resources

Responsibilities

Run the operating rhythm for the dev team (planning, daily coordination, follow-ups, delivery tracking, unblockers).
Own incoming tech requests (internal + customer), clarify requirements, assess urgency/impact, and route into the right pipeline.
Balance workload across web, mobile, maintenance, and product initiatives—protecting focus and managing tradeoffs.
Keep the backlog clean, current, and build-ready (stories, acceptance criteria, dependencies, definition of done).
Lead planning, sequencing, and commitment setting—ensuring predictable delivery and realistic timelines.
Maintain a roadmap that reflects current tasks, the backlog, customer requests, management priorities, and future work—kept accurate and actively managed.
Track time budgets per initiative, manage scope creep, and ensure delivery stays on time and on budget.
Coordinate with stakeholders (ops, commercial, customer teams, leadership) to align priorities and unblock decisions quickly.
Coordinate QA/UAT, validate requirements, and support clean releases across web/mobile/product.
Maintain and improve how work is tracked, documented, and reported (tickets, documentation, status, cadence).