Digital Product Owner - Operations

U.S. Bank•Milwaukee, WI

4d•Hybrid

About The Position

U.S. Bank is seeking a strategic, customer-focused Digital Product Owner to guide the evolution of a key digital platform. The role owns and influences the platform from strategy through execution, connecting technology, business strategy, and user experience to deliver measurable outcomes for customers and employees. The Digital Product Owner defines product vision, strategy, and roadmap; translates customer needs, market insights, and stakeholder priorities into product features; and manages the backlog to maximize business and customer value. The role partners with technology, UX, operations, risk, compliance, and business stakeholders, leads agile product delivery, uses data and feedback to improve products, and ensures digital capabilities meet regulatory, risk, security, and compliance expectations. This position is based in Saint Paul or Milwaukee and requires working from a U.S. Bank location three or more days per week. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. CST.

Requirements

Bachelor's degree or equivalent work experience.
Typically one or more years of related experience.
Strong analytical, problem-solving, and critical-thinking abilities.
Excellent communication, presentation, and influencing skills.
Ability to translate complex business needs into actionable product requirements.

Nice To Haves

Experience owning or managing digital products, platforms, or technology solutions.
Strong understanding of Agile methodologies and product delivery frameworks.
Proven ability to prioritize work and make data-driven decisions in a fast-paced environment.
Experience partnering with technical and non-technical stakeholders at multiple organizational levels.
Experience driving cross-functional initiatives from concept through implementation.
Passion for improving customer experiences through technology and innovation.

Responsibilities

Define and communicate a product vision, strategy, and roadmap aligned with business objectives.
Translate customer needs, market insights, and stakeholder priorities into product enhancements and features.
Prioritize and manage product backlogs to ensure work delivers the highest business and customer value.
Partner with technology, UX, operations, risk, compliance, and business stakeholders to drive product outcomes.
Lead agile product development activities, including requirements gathering, user story creation, backlog refinement, sprint planning, and release readiness.
Use data, customer feedback, and performance metrics to identify opportunities for continuous improvement.
Balance strategic priorities with operational execution while managing competing demands and stakeholder expectations.
Drive adoption, engagement, and ongoing optimization of digital capabilities.
Ensure products meet regulatory, risk, security, and compliance expectations.
Advocate for customer-centric thinking and a culture of innovation across teams.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension.