Digital Product Owner, Fleet Management

Caterpillar Inc.•Peoria, IL

2d•$97,530 - $158,480•Hybrid

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Requirements

Strong understanding of how to evaluate business needs, map workflows, and recommend solutions that deliver measurable value.
Ability to analyze complex situations, weigh tradeoffs, and make informed product decisions.
Skilled at clearly conveying ideas, requirements, and decisions across technical and non-technical audiences.
Ability to break down multi-step operational processes and translate them into intuitive digital experiences.
Familiarity with VisionLink (or other equipment management solutions), whether in product, support, dealer operations, or customer workflows.
Experience with SOS, fluid sampling programs, machine health diagnostics, or condition monitoring systems.
Understanding of how customers manage equipment health, interpret diagnostic results, and make maintenance decisions.

Nice To Haves

Experience in equipment management.
Experience in fluid analysis and condition monitoring.
Experience in machine health or maintenance workflows.
Experience building solutions for fleet compliance.

Responsibilities

Own the SOS fluid analysis workflow within VisionLink Web and Mobile, including sample registration, tracking, results interpretation, reporting, and recommended actions.
Translate customer workflows into clear, actionable features that guide engineering teams and deliver meaningful value.
Partner closely with the Caterpillar SOS Business Team to ensure VisionLink functionality aligns with SOS program requirements, terminology, and customer expectations.
Collaborate with engineering, UX, and data teams to design and deliver features that simplify complex processes and improve customer confidence in fluid analysis results.
Gather and consolidate feedback from customers, dealers, and field staff to refine workflows and identify new opportunities.
Identify and document issues and bugs, ensuring they are prioritized and resolved effectively.
Support Business Sign-Off (BSO) validations to ensure feature readiness for production release.
Champion customer experience by ensuring SOS workflows are intuitive, consistent, and optimized for both desktop and mobile use cases.