Digital Product Operations Director

Huntington National Bank•Columbus, OH

5d•Hybrid

About The Position

Huntington is accelerating a client‑centric digital transformation across the Commercial Bank. Digital is a core enabler of our growth strategy, powering modern, intuitive, and data‑driven experiences for our clients and colleagues. We are seeking a strategic, execution‑driven Director of Digital Product Operations to steer our digital organization towards achieving business objectives and measuring results. This is a vital role in the Digital Organization responsible for implementing connectivity across the product groups and managing structures and routines that enhance coordination for clarity and efficient delivery. You will lead the product operations team to establish the frameworks, processes, insights, and rituals that enable Product teams to work smarter, move faster, and deliver high‑value experiences for our customers.

Requirements

Bachelor's Degree
7+ years of experience in financial services industry and experience in development and integration of systems into businesses

Nice To Haves

12+ years experience in product, portfolio management, Program management or technology leadership
Strong understanding of agile methodologies, product lifecycle management, and digital product strategy.
Demonstrated ability to influence without authority across cross-functional teams
Exceptional communication, systems thinking, and problem‑solving skills.
Proficiency with product management tools
Experience operating in complex, matrixed organizations.
Proven ability to lead matrixed, cross0funcitonal teams leveraging collaboration, influence, and conflict resolution skills to deliver business outcomes.
Ability to shift effectively between strategy and tactical execution management.
Background in digital channels, customer experience platforms, or enterprise technology.
Experience with product management within financial industry is a plus

Responsibilities

Operationalize the Product Operating Model across Digital Product Teams
Design and scale processes for road mapping, prioritization, quarterly planning, and cross-functional alignment.
Drive clarity on product KPIs, success metrics, and governance frameworks.
Operationalize a consistent and comprehensive portfolio roadmap across product teams and initiatives.
Lead quarterly product portfolio planning across teams and value streams.
Align roadmaps to funding, capacity, and strategic priorities.
Design and run portfolio governance forums (monthly/quarterly)
Create clear decision frameworks for prioritization, tradeoffs, continuous planning.
Prepare concise, executive‑ready portfolio materials and recommendations.
Build dashboards providing end‑to‑end visibility into progress, risks, and value realization.
Surface trends and insights that inform leadership decisions and portfolio optimization.
Improve consistency and clarity across product and portfolio reporting.
Key liaison with Value management office to drive product tooling strategy (e.g., Agile Place, Productboard, A-ha, Jira, Planview, Sharepoint, Confluence etc.)
Ensure tooling supports both team‑level execution and portfolio/product-level governance