Digital Product Manager

Bagel Brands•Denver, CO

11d•$91,270 - $159,723•Remote

About The Position

The Digital Product Manager plays a key role in building and facilitating the digital product strategy for our mobile apps, websites, and online ordering platforms for a breakfast focused QSR/Fast casual national restaurant company. Positioned within the Enterprise Project Management Organization (ePMO), this role serves as a critical link between strategic planning and execution—ensuring digital initiatives are delivered on time, on budget, and aligned with both customer needs and organizational strategies and objectives. This position requires close partnership with Marketing, as well as Operations, IT, and external technology partners, to deliver seamless, engaging, and performance-driven digital experiences.

Requirements

3–5 years of experience in digital product management, in restaurant, retail, or e-commerce industries.
Experience managing digital products within a project management or enterprise program environment.
Strong collaboration skills, especially with marketing, IT, and operations teams.
Solid understanding of web/mobile app development, online ordering systems, and digital customer journeys.
Familiarity with Agile and Waterfall project methodologies; experience using tools like JIRA, Asana, or Smartsheet.
Strong analytical mindset and ability to turn data into actionable insights.
Excellent communication, presentation, and stakeholder management skills.

Nice To Haves

Passion for food, hospitality, and delivering a great guest experience is a plus.

Responsibilities

Develop and evolve the digital product vision and roadmap in alignment with business objectives, guest needs, and the broader digital strategy—focusing on mobile apps, web assets, and online ordering functionality.
Operate within the ePMO framework to ensure all digital initiatives follow standardized processes for project governance, reporting, risk management, and cross-functional alignment.
Work closely with the Marketing, IT and Operations to ensure digital products meet customer needs, operational requirements, and technical feasibility and security.
Lead digital product initiatives from discovery through launch, working with internal and external stakeholders to define requirements, prioritize features, manage timelines, and ensure smooth execution.
Champion a guest-first mindset in all digital interactions. Use data, research, and feedback to continuously improve UX, interface design, and digital functionality.
Define and track KPIs across platforms (e.g., engagement, conversion, order volume). Use performance insights to drive iterative improvements and demonstrate ROI on digital investments.
Manage relationships with third-party vendors (e.g., mobile app developers, online ordering providers, loyalty platforms) to ensure service quality, innovation, and system integration.
Prioritize feature backlogs and ensure timely and quality delivery of product enhancements.
Monitor industry trends and emerging technologies in digital ordering, mobile commerce, and customer engagement to inform future product decisions.