Digital Product Manager

SRS Distribution Inc.•McKinney, TX

21h•Hybrid

About The Position

The Digital Product Manager for the company is responsible for leading the strategic development and delivery of advanced digital sales and estimation tools tailored to enhance workflows for our B2B eCommerce platform. This pivotal role demands extensive collaboration with cross-functional teams, stakeholders, and subject matter experts to define a comprehensive product roadmap, align business objectives with user needs, and ensure the successful execution of product releases. By employing a data-informed and customer-centric approach, the Product Manager will drive innovation, improve product adoption, and deliver exceptional value to our business customers in the roofing sector, leveraging a deep understanding of industry trends and agile methodologies.

Requirements

3–5 years of experience as a Product Manager in B2B eCommerce, specifically in web and native mobile product development.
Proven experience in product management or customer experience, focusing on digital tools within the construction or roofing industry.
Demonstrated success in managing end-to-end product lifecycles and delivering impactful digital solutions.
Deep understanding of software development processes and agile methodologies, including Scrum and Agile Software Development Methodology.
Technical background with solid knowledge of software development and web technologies.
Proficiency with product development tools to effectively manage and prioritize product backlogs.
Ability to translate business needs into actionable user stories and technical requirements, ensuring alignment with strategic goals.
Strong interpersonal and communication skills to facilitate collaboration across diverse teams and departments.
Excellent organizational and problem-solving abilities, with a focus on driving product adoption and customer satisfaction.
A Bachelor's degree in Business, Computer Science, Engineering, or a related field is required.
A minimum of 3–5 years of professional experience as a Product Manager in B2B eCommerce, with demonstrated expertise in web and native mobile product development.

Nice To Haves

Proven ability to analyze customer feedback, market trends, and technological advances to iterate and enhance digital tools.
Experience in working with cross-functional teams to integrate seamless solutions with ERP systems and third-party applications.
Demonstrated ability to leverage advanced data analytics tools and methodologies to drive insights and make data-informed decisions that guide product strategy and execution.
Extensive background in the construction or roofing industries, with an in-depth understanding of the unique challenges and opportunities in these sectors that influence digital product development.
Holding relevant certifications that validate expertise in agile product development, demonstrating a commitment to industry best practices and ongoing professional development.
Proven ability to integrate and collaborate effectively with ERP systems, enhancing digital product capabilities and ensuring seamless operational workflows.
Track record of leading cross-functional teams in a matrixed environment, fostering collaboration among diverse teams including engineering, design, marketing, and sales.
Exceptional problem-solving skills with a proven ability to think creatively and strategically to overcome challenges and drive product innovation.
A deep understanding of customer journey mapping and user experience design, with a focus on enhancing customer satisfaction and engagement through user-centered design principles.
Advanced proficiency in presenting complex ideas and roadmaps to senior leadership and stakeholders, facilitating informed decision-making and alignment.
Adept at identifying and integrating emerging digital technologies, ensuring that products remain cutting-edge and competitive in a rapidly evolving market.
Experience managing digital products in international markets, adapting strategies to suit diverse customer needs and market dynamics.
An advanced degree such as an MBA or a master's in a relevant discipline is highly desirable.
Certified Scrum Product Owner (CSPO) preferred.
Professional Scrum Master (PSM) or Certified ScrumMaster (CSM) preferred.
Pragmatic Institute Certified preferred.

Responsibilities

Define and execute a comprehensive product roadmap for B2B eCommerce platforms, aligning strategic objectives with customer needs and technical viability.
Drive the roadmap's success by integrating stakeholder feedback and industry trends into the planning process to ensure continuous product evolution.
Act as the central communication hub between stakeholders, subject matter experts, and development teams to facilitate well-informed decision-making.
Ensure alignment and clarity on product objectives and deliverables, fostering a collaborative environment that encourages innovation and solution-oriented strategies.
Develop detailed user stories and acceptance criteria that reflect customer insights and feedback.
Lead agile sprint processes to deliver digital features and functionalities effectively, ensuring that product releases meet high-quality standards and are delivered within defined timelines.
Continuously assess market trends, customer behavior, and feedback to identify and prioritize enhancement opportunities.
Collaborate with internal teams to drive product improvements that increase value propositions and align them with the specific needs of roofing contractors.
Present product updates, roadmap plans, and performance metrics to senior leadership and key stakeholders effectively.
Foster transparency and accountability by maintaining regular communication and utilizing data-driven insights to support strategic decisions.
Coordinate with technical teams to facilitate seamless integrations with ERP systems and third-party applications.
Identify and mitigate potential risks related to technical dependencies and platform scalability to ensure robust product functionality.
Partner with sales, marketing, and customer support teams to increase product adoption and customer satisfaction.
Leverage customer feedback and usage data to implement strategies that enhance user engagement and promote a positive product journey.
Lead agile ceremonies such as sprint planning, refinement, and retrospectives, focusing on delivering incremental value and enhancing team performance.
Foster a culture of continuous improvement by integrating agile best practices and facilitating knowledge sharing across teams.