Digital Product Manager

Capital GroupLos Angeles, CA
3d

About The Position

As a Digital Product Manager, you will partner with Capital Group’s product, technology, and business teams to help shape and deliver high-quality digital experiences. You’ll contribute product management expertise by bringing customer needs, market insights, and technology considerations together to support product vision, roadmap execution, and feature development. In this role, you will collaborate closely with internal product managers, engineering, design, data, and business partners to translate product direction into clear requirements and intuitive customer experiences. You’ll support products through discovery, development, launch, and iteration by gathering insights, monitoring performance, and identifying opportunities to improve outcomes and customer satisfaction. You act as an advocate for the customer and a trusted partner to internal teams, helping drive continuous improvement while operating within established product strategy and governance.

Requirements

  • Bachelor’s degree in business, Business Systems, Information Systems, or related field.
  • Prior experience (10+ years, minimum) in the development and launch of digital product/solution strategy, roadmap, and execution leading production / capability teams

Responsibilities

  • Shape and articulate a clear product vision by deeply understanding customer needs, business outcomes, and market signals, and translating them into meaningful product direction.
  • Gather, synthesize, and document customer insights using research, feedback, competitive benchmarks, and metrics to inform features, priorities, and roadmap decisions.
  • Contribute to near- and long-term product planning by helping define roadmaps, influencing trade-offs, and aligning partners around priorities and delivery plans.
  • Translate vision into execution by defining customer goals, user stories, and requirements, and working closely with engineering and design to ensure outcomes align with intent.
  • Guide products through launch and iteration by supporting go-to-market efforts, monitoring customer impact, and reincorporating feedback into future improvements.
  • Use data and operational insights to identify issues, assess risk, and recommend improvements that enhance product performance, reliability, and customer experience.
  • Communicate product direction effectively, influence without authority, and build strong cross-functional relationships to move teams forward and deliver results.

Benefits

  • Competitive salary, bonuses and benefits.
  • Company-funded retirement contribution will factor in salary and variable pay, including bonuses.
  • Generous time-away and health benefits from day one, with the opportunity for flexible work options
  • 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones
  • Eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
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