Digital Product Manager - Provider Data Management

NYU Langone Health • New York, NY

3d • $101,494 - $132,336 • Hybrid

About The Position

NYU Langone Health is seeking a Digital Product Manager to join its cutting-edge digital team, focusing on Provider Data Management. This role is within a large healthcare organization but operates with a culture similar to a tech department. The primary responsibility is to enhance the digital experience by conceiving, developing, and launching products and features for public websites, including those for NYU Langone Health, NYU Grossman School of Medicine, and NYU Long Island School of Medicine. The position also offers opportunities to contribute to digital product innovation across clinical, research, and education missions. NYU Langone Health has made significant investments in digital capabilities and innovation across patient, workforce, research, and clinical experience areas. The ideal candidate will have a background in digital product development, UX sensibility, and the ability to contribute to the design and delivery of custom, SAAS, and enterprise solutions. The role reports to the Director of Digital Products.

Requirements

• Bachelor's degree or equivalent practical experience.
• 4+ years of experience working as part of a digital product team.
• Experience working as part of an agile product development team.
• Experience facilitating the digital product development lifecycle (e.g., product vision, feature prioritization, documenting and driving requirements, and product testing, launch, analytics, and maintenance).
• Demonstrated practical application of advanced analytical and strategic thinking capabilities.
• Demonstrated ability to apply judgment within defined parameters.
• Experience integrating user and stakeholder feedback to shape products and features.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Ability to navigate through distributed teams to get things done.
• Experience with stakeholder management.
• Strong oral and written communication skills.
• Knowledgeable about user experience.
• Displays emotional intelligence.
• Able to function well in an autonomous environment.
• Passion for healthcare.

Responsibilities

• Leads day to day planning, prioritization, execution, operational maintenance for full product/experience (multiple streams of work)
• Leads 1 or more product delivery pods (currently, Provider Data Management, Web Services, and Faculty Scheduling) to execute against product roadmaps (e.g. engineers/QA)
• Builds organizational knowledge and develops relationships with business and operational partners
• Maintains product roadmap and strategy documentation and navigates prioritization and product decision making with stakeholders and development teams
• Conducts technology or product assessments for competitive analysis
• Establishes and measures product success criteria and metrics
• Develops solutions to problems by collaborating as needed with cross-functional partners across the organization (Operations, Marketing, Communications, Clinical, Analytics, Security, UX/Design) and across IT product areas
• May supervise others, including contractors

Benefits

• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Holistic employee wellness program (focusing on physical, mental, nutritional, sleep, social, financial, and preventive care)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level