Digital Product Development Manager (Document Management)
Hyundai Capital•Irvine, CA
•Hybrid
About The Position
The Digital Product Development Manager (Document Management) supports the development, delivery, and ongoing management of HCA’s document management platform and related integrations. This role partners with business, technology, operations, compliance, and vendor teams to deliver scalable document solutions, support platform operations, and drive continuous improvement.
Requirements
- 5–7 years of experience in digital product management, enterprise applications, CRM, document management, content management, or technology delivery.
- Experience supporting production applications, platform enhancements, releases, vendor management, and issue resolution.
- Experience with document generation, content management, workflows, CRM integrations, or related enterprise solutions.
- Experience working in Agile environments with backlog management, requirements gathering, testing, and implementation activities.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- Strong understanding of document management platforms, enterprise integrations, operational support, and Agile delivery practices.
Nice To Haves
- Experience supporting localization or multilingual solutions preferred.
- Financial services or other regulated industry experience preferred.
- Relevant certifications in document management, Salesforce, ITIL, cloud technologies, or related disciplines are a plus.
Responsibilities
- Support the document management platform roadmap, enhancements, and lifecycle management.
- Coordinate document generation, content management, workflows, integrations, and intelligent document-processing capabilities.
- Monitor platform performance and recommend improvements to reliability, scalability, and user experience.
- Support daily platform operations, maintenance, releases, and production support activities.
- Coordinate vendor and internal team efforts for incident resolution, enhancements, service requests, and ongoing support.
- Maintain operational documentation and support root-cause analysis and issue resolution.
- Coordinate document management and CRM-related initiatives, including new business, localization, and multilingual capabilities.
- Translate business, operational, and compliance requirements into actionable solutions.
- Support implementation, testing, deployment, and project execution while managing risks and dependencies.
- Manage and prioritize backlog items, user stories, defects, and enhancement requests.
- Support Agile delivery activities including planning, testing, release readiness, and post-production validation.
- Ensure solutions meet business, operational, security, and compliance requirements.
Benefits
- Hybrid flexibility – 4 days in office, 1 day remote
- Vehicle perks – monthly vehicle allowance plus purchase and lease discounts
- Comprehensive health coverage – medical, dental, and vision plans
- Employer-funded HSA contributions to help reduce healthcare costs
- 401(k) with company match and immediate vesting from day one
- 100% company-paid life and disability insurance
- Wellbeing benefits including fitness and health resources
- Leadership programs and career development that support continuous learning
- Paid Volunteer Time Off and a company charitable donation in your honor
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
