About The Position

Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating and scaling products and platforms that matter to our customers’ digital lives. This fast-paced global team leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. They value creativity, customer centricity, and experimentation, often collaborating with top technology companies and strategic partners to bring the next generation of products to market.

Requirements

  • Currently enrolled in a full-time Bachelor’s degree program
  • Students must have a graduation date between December 2027 and June 2028
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Nice To Haves

  • Demonstrated interest in fintech, emerging digital technologies and customer focused design.
  • Ability to empathize with customers, understand needs and use customer feedback to inform product decisions.
  • Possesses a Growth Mindset approach, aims to think beyond the obvious, solve problems and deliver solutions.
  • Consistently seeks feedback from a diverse group of colleagues and partners, demonstrating clear actions taken to respond.
  • Great teammate who is naturally curious about how things work, flexible, and accepts ambiguity.
  • Proactive and self-motivated with a desire to take ownership of tasks and drive them to completion.
  • Strong analytical and creative problem-solving skills with the ability to derive insights from data and identify innovative solutions for our customers.
  • Excellent communication skills, both written and verbal, to partner effectively with team-members and cross functional partners.
  • Ability to translate technical requirements to non-technical audiences is a plus.
  • Willingness to adapt to changing priorities and ready to tackle new challenges.

Responsibilities

  • Support the team on critical and innovative projects as a Summer Associate Digital Product Analyst intern.
  • Own a project contributing to either the launch or evolution of our digital initiatives.
  • Contribute to product vision, strategy, and delivery of our digital products.
  • Gain invaluable experience as an Associate Product Analyst intern.
  • Identify customer needs, build outstanding experiences, and lead teams across the company to launch digital products.
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