Digital & Process Automation Analyst

Campbell's • Camden, NJ

5d • Onsite

About The Position

As a Digital & Process Automation Analyst, you will help modernize and simplify the People & Culture employee experience through workflow automation, process optimization, and digital innovation. You will play a key role in transforming manual and fragmented processes into scalable, efficient, and employee-centered solutions that improve service delivery, increase operational capacity, and accelerate business outcomes across Campbell's. This role will identify and make end-to-end improvements across people, process, data and tech. Your work will directly contribute to building a more connected, data-informed, and digitally enabled People & Culture organization.

Requirements

• Bachelor's degree in Human Resources, Information Systems, Business, Technology, or related field
• 5+ years of experience supporting digital operations, process improvement, workflow automation, HR technology, or related business functions
• Experience gathering business requirements and translating needs into operational or technical solutions
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities and deliver results in a fast-paced environment
• Strong communication and collaboration skills with the ability to work across technical and non-technical teams
• Experience configuring workflows, forms, automations, or digital solutions within low-code/no-code enterprise platforms such as Power Platform, ServiceNow, Workday, or similar technologies.
• Experience with ServiceNow, Workday, Power Platform, or other workflow automation technologies
• Experience supporting or participating in Agile delivery methodologies and continuous improvement initiatives
• Proficiency with Microsoft 365 tools including Copilot, Power Apps, Power Automate, Excel, PowerPoint, Teams, and related collaboration technologies

Nice To Haves

• Familiarity with HR service delivery, employee support operations, or enterprise workflow management
• Experience with process mapping, operational reporting, or dashboard development
• Knowledge of IT service management, HR systems, or digital employee experience platforms
• Experience configuring workflows, forms, automations, or digital solutions within low-code/no-code enterprise platforms such as Power Platform, ServiceNow, Workday, or similar technologies.
• Experience supporting change management, user adoption, or training initiatives
• Foundational understanding of basic coding concepts, HTML, and/or scripting to support workflow configuration, troubleshooting, and collaboration with technical partners
• Curiosity and passion for automation, AI, and improving employee experience

Responsibilities

• Identify, analyze, and support automation opportunities across People & Culture processes and services.
• Partner with stakeholders to document business requirements, map workflows, and recommend scalable process improvements.
• Supports configuration, testing, implementation, and ongoing optimization of workflow automation solutions and digital tools.
• Assist in managing automation backlogs, enhancement requests, and delivery priorities across multiple initiatives.
• Participate in agile delivery activities including sprint planning, backlog refinement, testing, and continuous improvement efforts.
• Collaborate with technical and functional teams to support integrations and workflow solutions across platforms such as ServiceNow, Workday, and Microsoft 365.
• Monitor operational metrics and process performance to identify trends, bottlenecks, and optimization opportunities.
• Support troubleshooting, issue resolution, and root cause analysis for workflow and automation-related challenges.
• Develop and maintain process documentation, knowledge articles, and standard operating procedures.
• Help drive adoption of current and new digital capabilities through training, communication, and change management support.
• Ensure solutions align with enterprise governance, compliance, security, and operational standards.

Benefits

• medical
• dental
• short and long-term disability
• AD&D
• life insurance (for individual, families, and domestic partners)
• matching 401(k) plan
• unlimited sick time
• paid time off
• holiday pay
• free access to the fitness center (if in WHQ)
• on-site day care
• company store
• Campbell’s Cares program (matches employee donations and/or volunteer activity up to $1,500 annually)
• Employee Resource Groups (ERGs)
• competitive health
• dental
• 401k
• wellness benefits beginning on the first day of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level