About The Position

An independent local mail, shipping, and print center in Oakland is seeking a multi-talented Digital Print Specialist & Retail Store Associate. The primary responsibility is managing digital print production workflows, performing pre-press layouts, and operating a high-end digital color press. When not running production jobs, the associate works with the team on daily retail store logistics, package intake, and front-counter customer service. The role suits an adaptable multitasker who enjoys both technical production and customer interaction. Compensation is $18.34–$20.00 per hour.

Requirements

  • The posting states that 1–2 years of hands-on experience in a print-and-ship or commercial copy center environment is preferred.
  • Demonstrate extreme attention to detail and precision in a fast-paced work environment.
  • Be comfortable handling digital file conversions, scaling dimensions, and analyzing pre-press layout borders.
  • Have strong verbal communication skills and a friendly, proactive approach to counter customer service.
  • Demonstrate multitasking skills, including the ability to safely pause a digital printing queue to assist counter customers during high-traffic periods.
  • Be able to stand for long periods and safely lift boxes or paper crates weighing up to 50 lbs.

Nice To Haves

  • Experience with digital front ends or Fiery servers is a major plus.

Responsibilities

  • Operate and maintain a Canon imagePRESS Lite C165 production color copier and Konica Minolta bizhub printer.
  • Use EFI Fiery Command WorkStation to load, queue, impose, and manage client PDF jobs; check file margins, resolutions, and text bleed lines before printing.
  • Configure custom paper-weight and media profiles up to 350 gsm on the machines and stage the bypass tray appropriately.
  • Perform basic manual finishing, including stack cutting, heavy-duty stapling, manual comb/coil binding, and booklet folding.
  • Greet walk-in clients, process package drop-offs for UPS, FedEx, DHL, and USPS, and operate the POS register.
  • Pack and reinforce customer parcels with appropriate boxes, bubble wrap, and structural materials to ensure safe transit.
  • Assist with daily retail store logistics, package intake, and front-counter customer service.

Benefits

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
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