Digital Operations & Enablement Coordinator

Premier Business Support•Plano, TX

1d•Remote

About The Position

The Digital Operations & Enablement Coordinator supports the execution and operationalization of enterprise initiatives after strategic direction, tools, and policies are defined. This role focuses on delivery support, coordination, monitoring, and user enablement across various projects, particularly those related to data protection, secure collaboration, and responsible AI adoption. This position is intentionally execution focused and works in close partnership with the Enterprise Project Manager, IT, Compliance, and Operations. Strategic decision making, prioritization, and executive communication remain centralized with senior leadership, while this role owns day to day follow through and adoption activities that ensure initiatives achieve their intended outcomes.

Requirements

Comfortable learning and adapting to new technologies, with a proactive interest in responsible AI solutions and a willingness to support evolving AI-driven workflows and integrations across the organization
Experience supporting enterprise initiatives, including tracking tasks, coordinating stakeholders, and ensuring follow-through on deliverables
Exposure to data protection, document management, or risk monitoring processes (e.g., reviewing alerts, tracking incidents, or maintaining logs)
Experience working cross-functionally with teams such as IT, Compliance, Legal, or Operations in a support or coordination capacity
Familiarity with rollout activities such as user training, documentation creation, or pilot/UAT support
Ability to review data, identify patterns, and surface actionable insights in a clear, concise manner
2-3 years of relevant experience in project coordination, operations, data analysis, compliance support, or related field
Strong communication and organizational skills with attention to detail
Ability to interpret technical information and summarize findings for non‑technical stakeholders
Experience tracking and coordinating work across multiple stakeholders (e.g., IT, Compliance, Operations) with demonstrated follow-through on tasks and deliverables
Proficient in Microsoft 365 tools, particularly SharePoint, Teams, and Excel, with practical experience supporting business processes

Responsibilities

Provide day‑to‑day execution support for enterprise initiatives, including post-implementation task tracking, bottlenecks, and dependencies
Coordinate follow‑ups with IT, Compliance, Operations, and PM on assigned workstreams
Assist with user acceptance testing, pilots, and rollout coordination
Monitor and review data loss prevention reporting and dashboards on a recurring basis
Perform initial triage of alerts to identify false positives versus actionable events
Track patterns and trends related to data handling and document movement
Maintain logs, metrics, and summary reporting for leadership review
Assist with maintaining documentation for approved file‑sharing, encryption, and secure collaboration workflows
Support the rollout and ongoing maintenance of secure file‑handling solutions in coordination with IT
Serve as a support resource for approved AI tools
Assist with the creation and maintenance of user guides, FAQs, and training materials
Maintain a centralized AI knowledge repository (SharePoint)
Capture user feedback, adoption challenges, and new implementation suggestions for senior review