Digital Operations Coordinator

Modern Technology Solutions IncHuntsville, AL
Hybrid

About The Position

The Digital Operations Coordinator is a dynamic, hybrid role supporting the Project Management Office (PMO) Uncrewed Aircraft Systems (UAS). This position is a critical link between daily operational execution and digital modernization. The ideal candidate will be highly organized, detail-oriented, possess strong technical, analytical, and communication skills, and demonstrate a passion for leveraging low-code/no-code technologies to address complex challenges within a DoD environment.

Requirements

  • Experience spanning technical support administrative functions.
  • Exceptional teamwork and written/verbal communication skills.
  • Committed to delivering high-quality solutions with a customer-service orientation.
  • Highly adaptable, reliable, and committed to delivering high-quality, customer-focused solutions in dynamic environments.
  • High attention to detail and analytical precision to develop effective solutions and adapt to changing requirements.
  • Demonstrates willingness to learn new platforms as operational technology evolves.
  • Must possess an active Secret clearance or be eligible to obtain one.

Nice To Haves

  • Experience with Information Architecture and/or User Interface Design (wireframes, mockups).
  • Familiarity with programming concepts, logic-based development, and software testing.

Responsibilities

  • Design, test, deploy, and maintain Microsoft Power Platform solutions (Power Apps, Power Automate, Power BI, and Power Pages) to digitize and automate manual processes and enhance decision-making capabilities.
  • Develop and maintain modern SharePoint sites utilizing out-of-the-box features and adhering to modern design principles.
  • Collaborate with stakeholders to elicit, analyze, and document business requirements, translating them into clear functional and technical specifications.
  • Work independently to manage daily taskings while collaborating effectively with cross-functional teams. Actively seek and incorporate guidance from the Tech & Automation Lead to ensure alignment with technical best practices and organizational standards.
  • Develop and deliver end-user training materials and provide comprehensive technical support.
  • Create and maintain detailed technical documentation for developed IT solutions, while simultaneously maintaining accurate logs for facility operations, maintenance, and project tracking.
  • Apply structured testing methodologies to both digital automation projects and facility deployments to ensure reliable, consistent performance and safety compliance.
  • Supports ETMS2 operations as needed, managing the routing, tracking, and timely execution of internal/external taskers.
  • Support day-to-day facility operations, including routine and preventative maintenance, space planning, vendor management, and small renovation projects. Maintain digital tracking of facility assets and equipment.
  • Research emerging tech trends and innovative improvements. Actively participate in training for new systems, programming languages, or operational domains as required by evolving organizational tech strategies.
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