Digital Media Coordinator

Ben Franklin Transit•Richland, WA

5d•Hybrid

About The Position

The Digital Media Coordinator supports the development and distribution of digital media content to enhance agency communications and customer engagement. This role focuses on capturing and editing visual content, maintaining digital media assets, supporting graphic design needs, and assisting with basic data tracking and reporting.

Requirements

Associate’s degree in marketing, communications, media, public relations, or related field, from an accredited institution.
Two years’ relevant experience; or an equivalent combination of experience and education.
Must be available to work weekends (Saturday and Sunday) as part of a regular schedule.
Working knowledge of Adobe Creative Suite and Canva
Basic understanding of photography, videography, and editing techniques
Ability to organize and manage digital files and content
Ability to compile and present basic data in a clear format
Strong attention to detail and time management skills
Ability to follow established processes and meet deadlines

Nice To Haves

Experience working in a public sector, transportation, or complex service environment.

Responsibilities

Capture and document agency events, locations, and operations through photography and videography
Edit and produce photo and video content for internal and external use
Maintain an organized and accessible digital media library
Provide graphic design support for marketing materials and communications
Assist in creating customer-facing visuals that simplify complex information
Collect and compile data from surveys, website analytics, social media, and transit applications for reporting purposes
Create and update rider alerts on the agency website and Transit App
Perform basic quality checks on published content to ensure accuracy and consistency
Support event setup needs related to media coverage (equipment prep, coordination, etc.)
Other duties as assigned