Digital Marketplace Channel Lead

Meison • Irving, TX

1d • $85,000 - $100,000 • Hybrid

About The Position

MEISON is seeking a Marketplace Account Manager to lead the growth and execution of its Marketplace and Dropship business across major luxury and department store channels. This role is responsible for day-to-day retailer operations, listing optimization, sales performance monitoring, and inventory execution for key digital marketplaces (Bloomingdale’s, Nordstrom & Macy’s) and premier dropship accounts (Saks 5th Avenue & Neiman Marcus). The ideal candidate is an experienced e-commerce professional skilled in data analysis, operational problem-solving, cross-functional collaboration, and driving performance in digital wholesale partnerships.

Requirements

• Bachelor’s Degree in Business Administration, E-Commerce, Fashion Merchandising, Apparel, Sales, or a related field.
• 3–5+ years of hands-on experience in e-commerce, dropship, or digital marketplace account management, preferably within the apparel, fashion, or retail industry.
• Direct, proven accountability for driving channel growth and revenue targets.
• Demonstrated experience managing major department store e-commerce accounts, with a strong understanding of marketplace platforms (Bloomingdale’s, Nordstrom, Macy’s) and dropship fulfillment channels.
• Hands-on proficiency with marketplace integration software and vendor portals such as Rithum (ChannelAdvisor), CommerceHub, Logicbroker, Mirakl, or direct retailer seller portals.
• Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, SUMIFS, and data manipulation) and proficiency in Microsoft Office Suite.
• Strong analytical abilities with a proven track record of tracking sell-through, inventory levels, returns, and margin metrics to deliver strategic, data-backed business recommendations.
• Excellent written and verbal communication skills with the ability to build strong cross-functional relationships and maintain professional retailer partnerships.
• Comfortable presenting business performance updates and strategic growth recommendations directly to leadership.
• Practical experience resolving daily account friction, including fixing catalog listing errors, resolving suppressed/deactivated listings, monitoring MAP compliance, and preserving luxury brand positioning across multi-brand digital channels.

Nice To Haves

• Familiarity with AI productivity tools (e.g., ChatGPT, Microsoft Copilot) is a plus.

Responsibilities

• Own the day-to-day operations and performance of assigned marketplace accounts (Bloomingdale’s, Nordstrom, Macy’s) and dropship accounts (Saks 5th Avenue & Neiman Marcus) while building strong strategic relationships with retail partners.
• Lead the execution of channel strategies by monitoring business metrics, identifying expansion opportunities, and driving operational excellence across internal teams.
• Ensure all account initiatives are executed accurately, on time, and aligned with company growth objectives.
• Lead and coordinate promotional opportunities across marketplace and dropship partners, including seasonal events, retailer promotions, and platform-specific campaigns.
• Ensure promotional pricing, product participation, and timing meet retailer requirements.
• Monitor campaign performance, evaluate ROI, and communicate actionable insights and recommendations to leadership.
• Proactively monitor inventory availability across marketplace and dropship accounts to maximize sell-through and sales performance.
• Partner with Planning, Operations, and Customer Service to resolve inventory, fulfillment, and shipping friction before it impacts account performance.
• Communicate stock positioning clearly while ensuring timely order processing and a seamless customer experience.
• Ensure product listings across marketplace and dropship partners are accurate, complete, and aligned with luxury brand standards and retailer requirements.
• Regularly audit product content, imagery, pricing, attributes, and product detail pages (PDPs) for consistency.
• Coordinate with internal teams and retail partners to resolve listing suppressions, update content, and maintain compliance with partner service level agreements (SLAs).
• Execute pricing strategies across assigned accounts in accordance with company profitability goals and retailer guidelines.
• Monitor pricing accuracy, MAP compliance, and margin performance while proactively identifying unauthorized pricing issues or discrepancies.
• Partner with leadership to resolve pricing conflicts.
• Partner with Planning, Operations, Customer Service, Marketing, and IT to support the execution of key marketplace and dropship initiatives.
• Drive project timelines, communicate cross-functional priorities, and proactively solve operational issues.
• Provide regular updates on account performance, brand launches, and key operational updates to key internal stakeholders.
• Track, analyze, and report on daily, weekly, and monthly account performance across assigned channels.
• Evaluate key metrics including sell-through rates, inventory turn, returns, margins, and category trends, to identify growth opportunities and risk areas.
• Prepare executive business recaps with actionable recommendations to help leadership optimize pricing, inventory allocation, and promotional strategies.

Benefits

• 100% Employer-covered Medical, Dental & Vision
• Health Savings Account (HSA)
• Company-paid basic life insurance
• 401(k)
• Paid Time Off (PTO) & 10 Paid Holidays
• 75% Employee Discount across all 4 brands (Ming Wang, Misook, Kasper & Jones New York)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level