Spanish) (Remote)

Connoisseur Media•Westport, CT

4d•Remote

About The Position

The Mission You are the central hub of the campaign launch process. Your mission is to take a signed contract from Sales and partner with our Account Managers (AMs) to hunt down every asset needed for a perfect launch. From Geofencing lists to high-res banners, you are the gatekeeper who ensures our Fulfillment team has a "clean" order to execute. Because you are fluent in both English and Spanish, you bridge the gap for our diverse client base, ensuring that strategy and technical specs are never lost in translation. What You’ll Be Doing The Resource Hunter: Partner with AMs to coordinate with Sales and Clients. You’ll be the one securing the logos, copy, URLs, and specific Geofencing coordinates needed to build the campaign. The Bilingual Creative Liaison: You don't just "get" creatives; you manage them. You’ll submit requests to the design team and bridge the gap between client feedback and final production, ensuring ad copy in both English and Spanish is grammatically correct and culturally resonant. The QC Gatekeeper: Before anything goes to Fulfillment, you audit it. You’ll verify that banner specs, video formats, and data lists meet strict platform requirements to prevent launch delays. Fulfillment Tracker: You’ll submit the final digital marketing orders and stay on top of the Fulfillment team for status updates, ensuring "Go Live" dates are met. The Professional Follow-Up: You’ll proactively nudge Sales, Clients, and internal teams for missing assets, ensuring no project stalls out in the "pending" phase. The Clean Handoff: Once the campaign is live and verified, you transition the handling of the account to the AM for long-term management.

Requirements

Fully bilingual and biliterate in English and Spanish. You can lead a kickoff call and perform technical QC on ad copy in both languages.
2+ years in a high-volume Customer Service, Agency Coordinator, or Ad Ops role.
Hands-on experience navigating and updating CRMs (HubSpot, Salesforce, etc.) to manage project pipelines.
A proven ability to troubleshoot issues and find solutions without waiting for instructions.

Responsibilities

Partner with AMs to coordinate with Sales and Clients to secure logos, copy, URLs, and Geofencing coordinates.
Submit requests to the design team and manage creative feedback, ensuring ad copy in both English and Spanish is grammatically correct and culturally resonant.
Audit banner specs, video formats, and data lists to meet platform requirements.
Submit final digital marketing orders and track Fulfillment team status updates.
Proactively follow up with Sales, Clients, and internal teams for missing assets.
Transition account handling to the AM for long-term management once the campaign is live and verified.

Benefits

Comprehensive Benefits Package: Medical, Dental, and Vision.
Supplement Life Insurance, AD&D Coverage, STD, and LTD coverage.
Paid Time Off: 17 PTO days and 10 company holidays.
401(k) Retirement Plan: Employer matching to support your future financial goals.
Employee Assistance Program: Free support services for you and your household.

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