Digital Marketing Manager

VanguardMalvern, PA
1dHybrid

About The Position

Join Vanguard’s Financial Advisor Services (FAS) Digital & Analytics (D&A) organization as a Digital Marketing Manager. FAS D&A is leading the way in delivering personalized, data-driven digital experiences for financial advisors. As a Digital Marketing Manager, you will play a pivotal role in executing audience-based strategies that bring these experiences to life- delivering the right message at the right time to help advisors succeed. This role is focused on end-to-end execution of digital journeys. You’ll leverage advanced marketing automation tools, AI-powered personalization, and a modern tech stack to design, build, and optimize integrated journeys that create meaningful advisor engagement. Do you thrive in fast-paced, collaborative environments? Are you passionate about digital innovation and crafting seamless experiences? Do you want to work with cutting-edge tools to shape the future of advisor engagement? If so, this is the opportunity for you.

Requirements

  • Undergraduate degree in Marketing or equivalent experience.
  • Minimum 5 years of related work experience.
  • Required experience in marketing automation platforms.
  • Demonstrated AI expertise and ability to apply it in workflows.
  • Skilled in persuasion and influence, confident presenting recommendations.
  • Proven experience in A/B testing and experimentation to drive insights and optimize tactics.
  • Creative thinker who drives innovation and sets strategic direction.
  • Highly collaborative

Nice To Haves

  • Strong experience with Marketo preferred.

Responsibilities

  • Digital journey development Design and launch integrated digital experiences for financial advisors in partnership with your aligned Client Journey Management team.
  • Build and deploy trigger-based, always-on digital journeys using Marketo.
  • Create personalized landing pages and integrate them into journey strategies.
  • AI-driven personalization & innovation Leverage AI tools to develop scalable, personalized digital assets.
  • Leverage our engagement engine to orchestrate and automate end-to-end digital journeys - from strategy through execution - ensuring personalized, timely experiences for financial advisors.
  • Continuously identify opportunities for journey experimentation and innovation.
  • Execution & optimization Manage end-to-end journey execution, including email deployment, QA, and compliance submissions.
  • Conduct A/B testing and experiments, applying insights to improve future strategies.
  • Monitor journey performance, prepare review materials, and present actionable insights.
  • Data & Audience strategy Collaborate with data analysts to inform next-best-action strategies and personalization.
  • Partner with Senior Engagement Strategists on audience segmentation for journeys.
  • Analyze engagement trends and behavioral data to refine targeting and improve journey effectiveness.
  • Collaboration & stakeholder engagement Develop and maintain strong relationships with internal stakeholders, ensuring open and effective communication across teams.
  • Act as the subject matter expert for the digital tech stack, driving optimal use of tools and technologies.
  • Provide strategic guidance and thought leadership to cross-functional teams, aligning digital initiatives with broader business objectives.
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