Digital Literacy Instructor
About The Position
The Digital Literacy Instructor is responsible for teaching essential technology skills to adults and seniors in the Chinatown community, enabling them to use digital tools such as computers, tablets, software, and the internet effectively and safely. This role includes developing or adapting digital literacy curriculum, delivering lessons, assessing student progress, managing classroom environments, maintaining the computer lab, and keeping accurate student records. The instructor will collaborate with program staff and volunteers to recruit participants, refine curriculum, and coordinate program efforts. This is an in-person position, 15–30 hours per week, combining direct instruction, outreach, and administrative tasks. The position is grant-funded and expected to conclude two years from the start date.
Requirements
- High school diploma or equivalent.
- Availability Monday–Friday during business hours.
- Bilingual in English and Cantonese.
- Proficiency in Microsoft Office Suite and Google tools; strong knowledge of computer hardware and software.
- Ability to lead small-group training sessions.
Nice To Haves
- Bachelor’s Degree or equivalent professional experience
- Experience working with adults and seniors
- Customer Service Experience
Responsibilities
- Deliver small-group classes in Cantonese focused on digital literacy, including hardware, software, internet browsers, email, and social media.
- Develop or adapt lesson plans and instructional materials to meet participant needs.
- Assess participant skill levels and tailor instruction accordingly.
- Recruit participants through marketing materials, outreach events, and partnerships with internal programs and community organizations.
- Enroll participants by evaluating their abilities and device preferences and scheduling them into appropriate classes.
- Maintain accurate records for program evaluation and reporting to funders and leadership.
- Ensure computer lab equipment is functional and classroom spaces are clean and organized.
- Represent the organization in the community and with partner organizations.
- Ensure participant safety and well-being.
- Uphold organizational policies on safety, supervision, mandated reporting, and risk management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
