Digital Learning Content Developer

YMCA of Greater Toronto • Toronto, ON

7h • CA$54,702 - CA$57,000 • Onsite

About The Position

The Digital Learning Content Developer leads the creation, development, and continuous improvement of digital learning and content initiatives for the YMCA Ignite platform. This role designs engaging, accessible, and high-quality online learning experiences while supporting awareness, engagement, and participation through multimedia and promotional content. Working collaboratively with subject matter experts and internal stakeholders, the Digital Learning Content Developer translates program goals into effective digital learning solutions that enhance the learner experience and support the growth, reach, and impact of YMCA Ignite.

Requirements

• Post-secondary education in a related field or equivalent experience.
• Minimum 2–3 years of experience in online learning, instructional design, content creation, or digital media production.
• Demonstrated experience creating engaging e-learning content using authoring tools such as Articulate Storyline, Rise, or similar platforms.
• Experience setting up and managing courses within a Learning Management System (LMS), including basic backend administration such as course configuration and user management.
• Experience producing video content, including basic filming, editing, and post-production.
• Experience working with subject matter experts and cross-functional teams.
• Understanding of instructional design methodologies and learning principles.
• Familiarity with social media and digital marketing, with the ability to create content that promotes engagement.
• Familiarity with accessibility standards and inclusive design practices.
• Strong storytelling ability, with excellent writing, editing, and content development skills across formats.
• Strong organizational skills with the ability to manage multiple projects and shifting priorities.
• Analytical mindset with the ability to interpret feedback and improve content performance.
• Attention to detail and commitment to producing high-quality, user-focused content.
• Excellent interpersonal, communication, written, and presentation skills.
• Excellent understanding of diversity, inclusion, and equity, including the ability to identify and address barriers, work effectively with diverse stakeholders, and integrate equity into program design.
• Commitment to the YMCA’s Mission, Vision and Values
• Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Nice To Haves

• Experience supporting or delivering webinars or virtual learning sessions is an asset.
• Knowledge of Learning Management Systems is a strong asset.

Responsibilities

• Lead the end-to-end creation of engaging, learner-centered online courses for the YMCA Ignite platform from concept through launch.
• Apply instructional design principles and learning theory to ensure effective, accessible, and inclusive learning experiences.
• Collaborate with subject matter experts and internal teams to translate program goals into structured, high-quality learning experiences and curricula.
• Support innovation and continuous improvement in digital learning and content creation approaches.
• Monitor learner feedback and platform data to support continuous improvement of content and delivery approaches.
• Collaborate closely with the Marketing and Communications team to support integrated campaigns and ensure alignment between learning content and promotional initiatives.
• Contribute to marketing and communications efforts related to YMCA Ignite, including newsletters and promotional campaigns.
• Ensure all content aligns with YMCA brand standards and platform requirements.
• Develop scripts, storyboards, assessments, and multimedia content to support effective and engaging course delivery.
• Develop content such as videos and social media posts to promote courses, the platform, and learner engagement.
• Create and produce video content for courses and digital channels, including basic filming, editing, and post-production.
• Build interactive e-learning modules using authoring tools such as Articulate Storyline, Rise, or similar platforms.
• Set up and publish courses within the Learning Management System (LMS), ensuring proper structure, functionality, and user experience.
• Perform light backend administration within the LMS, including course updates, user management, and general platform maintenance.
• Support the planning and delivery of webinars and virtual learning experiences, including content preparation and setup.
• Review and update existing course content to ensure accuracy, relevance, and quality.
• Perform other duties as assigned.

Benefits

• Total compensation package

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree