Digital Inclusion Project Manager
About The Position
This post is a Full Time Permanent Position. The post holder will drive forward and deliver the multi-agency, regional Digital Inclusion Strategy, by leading a programme of works to identify and engage with residents who are not online. To identify the barriers to digital use and understanding what support is needed in the city for individuals. The postholder will communicate and engage with senior managers across the region, a network of key voluntary community service (VCS) organisations, public sector partners and community groups to develop a cohesive plan and build residence within neighbourhoods, developing assets and services to support local communities. The postholder will develop an engagement programme, and establish better data to link to strategic outcomes, particularly relating to employment skills initiatives and health outcomes.
Requirements
- Digital Inclusion Strategy delivery
- Identifying and engaging residents not online
- Identifying barriers to digital use and support needs
- Communicating and engaging with senior managers, VCS organisations, public sector partners, and community groups
- Developing cohesive plans and building residence within neighborhoods
- Developing assets and services to support local communities
- Developing an engagement programme
- Establishing data to link to strategic outcomes (employment skills, health outcomes)
- Challenging current practice and reducing duplication
- Coordinating resident pathways with other professionals
- Ensuring digital skills development links to independent living, social isolation reduction, and employment skills outcomes
- Advising and providing guidance to project stakeholders
- Keeping up to date with central government policy and national best practice
- Supporting programme delivery of complex projects
- Communicating between project stakeholders via decision-making boards and operational delivery groups
- Providing data and reports to senior management
- Developing a digital product tool and directory of resources
- Ensuring end-user products are fit for purpose and capture customer feedback
- Managing volunteer coordination for digital skills support
- Monitoring spend against budgets
- Promoting and marketing regional digital tools
- Engaging with Communications Teams and wider region for campaigns
- Influencing VCS organisations and partners to engage in tools and strategy
- Developing long-term relationships to sustain services
- Providing measurable outcomes linked to Hull Community Plan/Council Plan and combined authority priorities
- Researching potential funding opportunities
Responsibilities
- Lead on the planning delivery and development of initiative to enable identification of those who are not online. Challenge current practice, reduce duplication and coordinate resident pathways with other professionals, to ensure digital skills development links to independent living, reducing social isolation and better employment skills outcomes.
- Advise and provide guidance to project stakeholders, by keeping up to date with the latest central government policy ideas and national best practice related to Digital Inclusion.
- Support the Customer Journey Programme Manager to deliver a programme of complex projects.
- Communicate between project stakeholders, through a decision making Board and operation delivery group providing data and reports to senior management, to make intelligence led decisions.
- Develop a digital product tool and a directory of resources, which provides a regional digital facility to navigate residents to local digital support. Ensure the end user products are fit for purpose, and captures customer feedback.
- Manage the coordination of volunteers as required, to deliver digital skills support.
- Maintain regular monitoring of spend against defined budgets.
- Promote and market the regional digital tool, engaging with the Council’s Communications Team, and wider region, to develop high quality communications campaigns around digital inclusion.
- Influence VCS organisations and other key partners to engage in the tools and overall strategy, developing long term relationships to sustain services, providing measurable outcomes that link to the Hull Community Plan/Council Plan, and combined authority priorities.
- Research potential funding opportunities to support digital inclusion.
Benefits
- A competitive salary
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave depending on length of service
- Eight public holidays per year
- Three additional days off (one in May/August and one during the Christmas/New year period)
- Career development and learning experiences from a range of training courses and learning methods
- Supportive and forward-thinking culture
- Great career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
