Digital Imaging PACS Administrator 6116811

Accenture•Chicago, IL

5d•$48 - $55•Onsite

About The Position

Digital Imaging/PACS Administrator will bring experience managing applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Application Coordinator will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas: Act as a subject matter expert (SME) for application workflows and configurations. Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs. Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs. Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring. Maintain system documentation, including workflows, build specifications, and testing protocols. Ensure compliance with HIPAA, data governance, and organizational security policies. Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs. Support the teams working on other applications. Must possess and maintain all relevant certifications if applicable

Requirements

Minimum 2 years of experience in managing Digital Imaging/PACS applications, with a strong background in managing day to day operations, client stakeholder relationships, and collaboration with offshore teams.
High school diploma or GED

Responsibilities

Act as a subject matter expert (SME) for application workflows and configurations.
Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
Maintain system documentation, including workflows, build specifications, and testing protocols.
Ensure compliance with HIPAA, data governance, and organizational security policies.
Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.
Support the teams working on other applications.
Must possess and maintain all relevant certifications if applicable