Digital Health & Technology Intern

Premier Health•Dayton, OH

1d•Onsite

About The Position

This is a full-time internship position in the I.T. Customer Support department, located at 110 N Main St, Dayton, OH 45202. The intern will work under the supervision of their immediate manager or a senior-level team member and is expected to demonstrate progressive growth in capabilities, productivity, and delivery. The role involves providing technical support to various IT teams, including System Designers, System Builders, Customer Support Desk, and Field Support staff. Key responsibilities include user provisioning, certificate tracking, fingerprinting, workstation and printer file creation, directory and distribution list maintenance, meeting equipment room setup, and configuring various devices such as iPhones, Vocera devices, PCs, laptops, and servers.

Requirements

High School Completion / GED
Currently pursuing an interest in Technology related fields.
Requires knowledge of the Microsoft Office Suite of applications

Nice To Haves

Preference of pursuing certification or degree in Information Technology, Computer Science, Business or a related field.
Comp TIA: IT Fundamentals
Comp TIA: Network+ Fundamentals
COMP TIA: A+
Google: IT Support Certification
Google Project Management Certificate
Interest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflow.

Responsibilities

Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops.
Provides technical support to System Designers, System Builders, Customer Support Desk, and Field Support staff.
User provisioning.
Certificate tracking.
Finger printing.
Workstation and printer file creation for import.
Directory, distribution list maintenance.
Meeting equipment room set up.
Configuring devices such as iPhones, Vocera devices.
Building/configuring PC/Laptops.
Building configuring Servers.