Digital Health Care Assistant

OSF HealthCare • Peoria, IL

9d • Onsite

About The Position

The Digital Health Care Assistant is an integral member of a multidisciplinary virtual care team, supporting critically and chronically ill patients across the Ministry through advanced digital health platforms. Operating within a technology-enabled environment, the assistant facilitates communication, documentation, and coordination of care to ensure timely and accurate information flow between patients, families, and clinical providers. This role encompasses a blend of complex and routine administrative tasks, proactive patient monitoring, and early intervention strategies aimed at improving patient outcomes. Supports continuity of care by managing virtual workflows, engaging in proactive monitoring, and facilitating timely interventions. Through compassionate engagement and technical proficiency, enhances patient outcomes by maintaining consistent communication and ensuring seamless access to healthcare services. This approach helps optimize the quality of life for patients receiving care at home or in virtual intensive care settings.

Requirements

• Excellent interpersonal and communication skills.
• Solid computer skills, including proficiency with Microsoft software.

Nice To Haves

• High School Diploma/ GED
• 1 year of clerical experience in a healthcare environment.
• Proficient in EMR and electronic communications

Responsibilities

• Facilitates communication, documentation, and coordination of care.
• Ensures timely and accurate information flow between patients, families, and clinical providers.
• Manages virtual workflows.
• Engages in proactive monitoring.
• Facilitates timely interventions.
• Maintains consistent communication.
• Ensures seamless access to healthcare services.

Benefits

• Comprehensive and market-competitive total rewards package
• Benefits, compensation, recognition and well-being offerings
• Focus on the whole person and engage with their current stage of life and career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED