Digital Gift Officer

Pomona College•Claremont, MN

1d•$78,000 - $86,000•Hybrid

About The Position

The Digital Gift Officer accelerates leadership-level annual giving to Pomona College through digital-first donor outreach. Reporting to the Director of Leadership and Reunion Giving, this position builds and manages a large portfolio of alumni and current-family prospects, using scalable and personalized engagement strategies to acquire, retain, renew, upgrade, and reactivate donors. Engagement is tailored to the interests, experiences, and relationship to the College of each constituency. Through multichannel outreach, fundraising volunteer engagement, and collaboration with Leadership Annual Giving officers and the Associate Director of Annual Giving for Communications and Strategy, the officer develops a sustainable pipeline of leadership-level donors and qualified referrals to Leadership Annual Giving and Major Gifts. The position also supports fundraising and volunteer engagement for two reunion classes, including the 10th- and 15th-Reunion Committees, coordinating digital outreach and volunteer activity with the College’s cultivation, solicitation, and stewardship priorities. This is a regular, full-time, exempt, benefits-eligible position. It follows a hybrid arrangement consistent with College and division guidelines. The regular schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday, though hours and work location may vary with College or division needs. Occasional travel for constituent meetings or events may be required; holiday, weekend, and evening work may also be required. Employees must be California residents. Staff positions are ineligible for visa or permanent resident card sponsorship.

Requirements

Bachelor’s degree in business, marketing, communications, or a related field, or an equivalent combination of education and experience.
At least 2–3 years of relevant experience in digital fundraising, marketing, or constituent engagement.
Strong command of CRM and digital marketing tools, such as email, text, and video platforms.
Excellent communication and storytelling skills, with a digital-first mindset and ability to adapt messaging and engagement strategies for alumni and current families.
Ability to analyze engagement data and adapt strategy to improve results.
Ability to manage multiple fundraising projects, workflows, and partnerships simultaneously.
Knowledge of fundraising principles and techniques, and ability to collaborate professionally in support of the College’s strategic interests.
Ability to recognize opportunities, identify high-payoff activities, and prioritize work to attain goals.
Ability to understand and communicate Pomona College’s mission and history and the liberal arts education.
Effective and accurate verbal, written, interpersonal, reading, phone, customer-service, and leadership skills for engaging and collaborating with diverse internal and external partners.
Proficiency with computers, basic Microsoft Office software such as Word, Excel, and Outlook, and associated professional tools; ability to use assigned technology and maintain confidentiality.
Ability to handle highly confidential information with patience, discretion, good judgment, courtesy, and tact.
Ability to prioritize multiple projects, manage changing priorities, meet deadlines, respond promptly, and work independently and collaboratively with integrity and ethics.
Strong organizational, time-management, and analytical skills, with accuracy and attention to detail.
Ability to work as a self-starter and self-motivator, independently and collaboratively in a complex organization.
Valid driver’s license or access to reliable transportation for potential off-site meetings and events.
Must be a California resident.

Nice To Haves

Experience with digital fundraising portfolio management or pipeline development.
Fundraising experience in higher education or a nonprofit setting is strongly preferred.

Responsibilities

Build and manage a portfolio of leadership annual giving prospects using engagement, giving, demographic, and capacity data.
Develop tailored engagement and solicitation strategies for alumni and current families, recognizing each constituency’s interests, experiences, and motivations.
Execute personalized cultivation, solicitation, and stewardship strategies through phone, video, email, text, and other approved digital channels.
Conduct discovery conversations to assess donor interests, philanthropic priorities, giving capacity, and readiness for leadership annual giving or major gift engagement.
Solicit leadership annual gifts and support donor retention, renewal, upgrade, and reactivation through strategic relationship management.
Develop individualized engagement and solicitation strategies with Leadership Annual Giving colleagues and Advancement partners.
Document constituent interactions, solicitations, gifts, and portfolio activity accurately and promptly in the Advancement CRM.
Participate in portfolio reviews and facilitate appropriate referrals to Leadership Annual Giving and Major Gifts officers.
Serve as the primary Leadership Annual and Reunion Giving liaison for the 10th- and 15th-Reunion Committees.
Partner with reunion volunteers to develop and execute fundraising strategies that increase participation, encourage leadership annual giving, and advance reunion campaign goals.
Provide volunteers with fundraising guidance, prospect information, outreach strategies, and stewardship support.
Recruit, orient, engage, and steward class volunteers to strengthen alumni involvement and philanthropic participation.
Partner with Leadership Annual Giving officers, Advancement Services, Research and Prospect Development, Alumni and Family Engagement, and Advancement Communications on donor strategy, prospect identification, outreach, and engagement initiatives.
Support Giving Day, reunion campaigns, and other annual giving initiatives involving leadership-level donor engagement, volunteer fundraising, matching gifts, and digital outreach.
Help establish and refine portfolio management practices, digital engagement strategies, reporting standards, and performance benchmarks for the Digital Gift Officer program.
Analyze donor engagement and fundraising performance data to evaluate outcomes and improve future strategies.
Stay informed about digital fundraising and donor engagement trends and recommend approaches that support annual giving goals.