Digital Experience Specialist/Producer (US/Canada)

Algomarketing • New Work, NY

1d • Remote

About The Position

Zoom is seeking a Digital Experience Specialist / Producer to support the execution and production of virtual event experiences across the organization. This role will own the end-to-end coordination, production, and reporting of webinars and digital experiences, ensuring a seamless experience for both speakers and attendees. The ideal candidate is highly organized, technically confident, and comfortable managing live virtual environments while partnering closely with executive and technical stakeholders.

Requirements

• 3–5 years of experience in webinar production, virtual event management, or digital experience coordination.
• Experience managing live webinar platforms and virtual event technologies.
• Strong communication and stakeholder management skills.
• Comfortable working directly with executive and technical audiences.
• Strong organizational skills with attention to detail and ability to manage multiple deadlines simultaneously.
• Experience managing virtual attendee experiences and webinar engagement best practices.
• Ability to operate independently in fast-paced environments.

Nice To Haves

• Experience with Salesforce and Pardot.
• Familiarity with webinar analytics and reporting metrics.
• Experience supporting B2B technology or SaaS marketing organizations.
• Knowledge of virtual user experience best practices and digital engagement strategies.
• Experience managing webinar content libraries or on-demand resource hubs.

Responsibilities

• Own the end-to-end setup, production, and execution of virtual events and webinar programs.
• Manage webinar logistics including: Landing page inputs, Program setup, Polls and surveys, Speaker coordination, Prep calls, Day-of production support.
• Track webinar registrations and attendee engagement metrics prior to events.
• Guide speakers through webinar best practices and ensure presenters feel comfortable and prepared before live sessions.
• Host and support live webinar experiences while managing the attendee and speaker experience throughout execution.
• Manage on-demand publishing and webinar hub updates following event completion.
• Coordinate post-event reporting, attendee list clean-up, and CRM uploads.
• Partner cross-functionally with marketing, sales, and operations stakeholders to ensure successful event delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed