Digital Experience Lead

Rolls-RoyceNovi, MI
8d

About The Position

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Requirements

  • Applicants must be authorized to work for any employer in the U.S without sponsorship.
  • We are unable to sponsor or take over sponsorship of an employment Visa at this time
  • Bachelor’s degree in Digital/ Strategic Design, Psychology and seven years’ experience IT experiential design and development; or 10 years of experience in IT experiential design and development
  • Travel – domestic and international (20% short notice)

Nice To Haves

  • Excellent experience in Experience Design & Management with implementation across devices
  • Excellent skills in managing projects, budgets and delivery on time
  • Excellent experience working with Design Systems
  • Excellent experience working with orchestrating end-to-end experience journeys
  • Excellent communication and stakeholder management skills
  • Strong understanding of Enterprise technologies and organizations
  • Strong track record in Design Thinking/Human Centered Design
  • Strong oral and written communication skills
  • Strong interpersonal skills
  • Strong ability to work independently and with others
  • Fluent in German

Responsibilities

  • Design and oversee implementation of Experience Design and management strategies to improve end to end experience and ensure value for our business and customers
  • Utilize front end design skills for facilitating design process (End-to-end), working with designers, product team and design partners to create the best-in-class experience for our customers across our portfolio.
  • Facilitate Design thinking and experience design and management practices across global products and initiatives.
  • Co-create with Business and Technology teams - multi-disciplinary teams across different products in a global setup
  • Plan and coordinate design efforts and ensure delivery and continuous evolution of the experience vision
  • Plan and coordinate user research and validation activities
  • Lead the design partners to deliver simple, connected, and smart experience for our customers.
  • Contribute and support through various phases of the design process along customer journey
  • Ensure adherence to Design system and to the relevant frameworks and governance
  • Advocate problem solving through human centered design, validation and iteration
  • Contribute, with the Experience Team, to the growth of Experience Design & Management practices, standards and our services in the organization
  • Intrinsically motivated to help us solve real problems for real users and jointly contribute to the company’s strategy
  • Understand and utilize experience, operational and behavioral data to gain deeper understanding and create insights valuable for managing experience.
  • Define KPIs, and success metrics for managing experience.
  • Promote a safety and compliance culture in area of responsibility, and live the letter and the spirit of the Rolls Royce Code of Conduct
  • Perform special assignments as required

Benefits

  • Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.
  • Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan.
  • The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.
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