Digital Experience Designer

Fossil Distance Learning ProgramAlbany, OR
19hRemote

About The Position

Distance Learning Solutions Inc. is a growing, innovative, and customer-centric educational technology company. We partner with Fossil School District 21J to deliver educational services through the Fossil Distance Learning Program, supporting virtual school students with a proven, service-driven model. Service is at the core of everything we do. Our team is made up of people who genuinely care about students, families, and colleagues. We believe excellence is found in the details - done right, every time. We make promises, and we keep them. Because families choose us, white-glove service delivered with professionalism and a positive attitude is an expectation of every employee. Service is not a department - it is embedded deeply in our culture. Working at Distance Learning Solutions, Inc. is not for everyone. It requires commitment, self-motivation, and a strong focus on service and accountability. However, for individuals who value hard work, collaboration, and student success, Distance Learning Solutions Inc. offers a highly rewarding and stable work environment. Employee turnover is low, with team members demonstrating long-term loyalty, engagement, and satisfaction. This position is a full-time commitment. Significant outside employment is not feasible. Candidates must reside in Oregon, Idaho, Washington or Arizona. The Digital Experience Designer is responsible for designing and maintaining the visual interface and user experience of the company’s digital platforms, including the public website, intranet, class pages, and user forms. This role focuses on usability, accessibility, visual consistency, and overall user experience, working closely with the Director of IT who manages coding, systems, and infrastructure. The Digital Experience Designer defines how digital systems look and function for end users, supports consistent branding across company platforms, and assists with digital and system-related tasks as needed to support ongoing operations and improvements. This position requires a balance of creative design thinking and practical technical understanding. The Digital Experience Designer works collaboratively across departments, particularly with development and central office staff, to ensure digital platforms are visually consistent, user-friendly, and aligned with organizational goals. The role involves independent problem-solving, attention to detail, and the ability to translate business and user needs into clear design solutions. Work is primarily project-based with ongoing maintenance responsibilities and requires adaptability, effective communication, and the ability to manage multiple priorities while meeting established timelines.

Requirements

  • Bachelor’s degree in a related field or equivalent combination of education and relevant experience.
  • Experience working with digital content, websites, or internal systems in a professional environment.
  • 3 years of related experience
  • Solid understanding of typography, color theory, layout, and responsive design principles.
  • Must have a dedicated workspace free from distractions with consistent and reliable high-speed internet access for teleconferencing
  • Operational knowledge of the Internet and Web-related technologies
  • Able to adequately meet legal requirements for performing this position
  • Ability to pass required background checks
  • Candidates must reside in Oregon, Idaho, Washington or Arizona

Responsibilities

  • Design, maintain, and improve the user interface and user experience for the company website, intranet, class pages, and internal digital tools.
  • Create wireframes, mockups, and design specifications to support new initiatives and ongoing enhancements.
  • Ensure digital platforms are intuitive, accessible, responsive, and visually consistent across devices and platforms.
  • Collaborate closely with the Director of IT to translate design concepts into functional, scalable solutions.
  • Establish and maintain visual standards, templates, and design guidelines to ensure consistency across company platforms and communications.
  • Partner with Central Office staff to support consistent branding and presentation of digital content and communications.
  • Meet with department leaders and employees to gather requirements, understand workflows, and identify user experience needs.
  • Translate departmental and leadership input into effective design solutions aligned with organizational priorities.
  • Collaborate with vendors and third-party providers to support user interface, user experience, and design-related needs of systems in use.
  • Review, test, and refine digital workflows and interfaces to improve usability, efficiency, and adoption.
  • Support updates, enhancements, rollout, and ongoing maintenance of digital platforms.
  • Assist with documentation, training materials, and user guidance related to digital interfaces and workflows.
  • Provide backup and support for the Director of IT as needed.
  • Facilitate planning and strategy discussions related to digital platforms and system improvements.
  • Perform other related duties as assigned.

Benefits

  • Distance Learning Solutions, Inc. will pay 100% family premium for family Major Medical, Dental, and Vision.
  • Distance Learning Solutions, Inc. is not a PERS employer but does contribute up to 15% of salary to the 401(k) Profit Sharing Plan.
  • Company Paid Life and AD&D insurance.
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