Digital User Experience Designer

MERITRUST CREDIT UNION•Wichita, KS

16h•$78,068 - $97,585•Onsite

About The Position

The Digital User Experience Designer is dedicated to crafting user-centered designs that enhance digital touchpoints and align with member needs. This role leverages creativity and technical expertise to create interfaces that are both functional and aesthetically engaging. Collaborating closely with cross-functional teams, the Digital User Experience Designer champions accessibility and innovation in all design decisions.

Requirements

Bachelor’s degree in Design, Human-Computer Interaction (HCI), Digital Media, or a related field.
Comprehensive understanding of user-centered design principles and methodologies.
Strong knowledge of accessibility standards (e.g., WCAG) and their application in digital design.
Experience creating style guides, pattern libraries, and other design system solutions.
Proven experience in UX design, with a strong portfolio showcasing user-centered design solutions across web and mobile platforms.
Experience collaborating with cross-functional teams to deliver cohesive digital solutions.
Proficiency in UX design tools such as Figma, Adobe XD, or similar software.
Working knowledge of HTML and CSS; familiarity with Java or coding skills a plus.
Ability to analyze data and user feedback to inform and validate design decisions.
Exceptional communication and presentation skills, with the ability to articulate design concepts to diverse stakeholders.
Empathy for users, ensuring their needs and challenges are at the forefront of design decisions.
Adaptability to thrive in a dynamic and evolving digital landscape.
Creativity and a forward-thinking mindset to explore innovative design solutions.
Strong attention to detail and commitment to upholding brand consistency and visual identity.

Responsibilities

Design and refine user experiences across digital platforms, ensuring alignment with the organization's digital strategy and member needs.
Develop intuitive interaction designs, including wireframes, storyboards, prototypes, and user journey maps, to communicate and validate concepts effectively.
Conduct user research and usability testing to understand needs, behaviors, and pain points, translating insights into actionable design solutions.
Analyze market trends and competitor offerings to guide innovative design strategies and ensure alignment with user needs and industry standards.
Perform heuristic evaluations to identify usability issues in current designs, recommend actionable improvements, and ensure high standards of accessibility.
Advocate for accessibility by educating teams, influencing processes, and promoting best practices that ensure inclusivity and compliance with standards like WCAG.
Create detailed visual design specifications and high-fidelity prototypes for web and mobile platforms to guide developers on design intent and functionality.
Work closely with cross-functional teams, including product management, development, and marketing, to ensure consistent, cohesive, and brand-aligned user experiences across all touchpoints.
Champion emerging technologies and design trends to drive continuous improvement and innovation in digital experiences.
Maintain and uphold brand guidelines to ensure cohesive visual storytelling across platforms.
Establish performance metrics to evaluate the success of designs, such as member engagement, satisfaction scores, and conversion rates, and continuously optimize for improvement.

Benefits

Comprehensive medical insurance plan
Dental and vision insurance
Generous paid-time-off
12 paid holidays
401(k) plan
Wellness program
Tuition assistance
Employee loan discount
Employee Assistance Program (EAP)
Life and disability coverage
Career development and pathing opportunities to move into leadership roles or other lines of business within MCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more.
Supportive and engaging work environment.
A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first.
A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally.