Digital Customer Experience Student (4 months) - Fall 2026

Canadian Tire CorporationOakville, ON
CA$23 - CA$37

About The Position

We are seeking a Digital Customer Experience Student to provide day-to-day operational support for our online and digital functions. This role involves regular monitoring, analysis, and validation of our digital channels, including our website and mobile app, to identify and resolve errors, friction points, and uncover various other insights.

Requirements

  • Strong technical aptitude with the ability to understand and work with various digital tools and platforms.
  • Excellent communication skills with the ability to convey technical information to diverse audiences.
  • Proven experience in digital analytics, user experience optimization, and operational support.
  • Detail-oriented, proactive, and capable of working independently as well as part of a team.

Nice To Haves

  • Exposure to one or more of the following tools or technologies is considered an asset: Power BI or Databricks

Responsibilities

  • Conduct regular monitoring and analysis of digital channels to ensure optimal performance and user experience.
  • Identify, document, and resolve errors and friction points in our website and mobile app.
  • Gather and analyze data to generate actionable insights for continuous improvement.
  • Collaborate with cross-functional teams to communicate findings and implement recommendations.
  • Stay up-to-date with the latest industry trends and best practices in digital analytics and user experience.

Benefits

  • Career growth opportunities
  • product discounts
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