Digital Content Specialist (Contract)

Granite Club • North York, ON

16h • CA$54,000 - CA$70,000 • Onsite

About The Position

The Granite Club is looking for a full-time contract Digital Content Specialist who will work in close collaboration with the dynamic and energetic Communications Team. This is an integral member of the team who will be a tech-savvy communicator with an aesthetic eye who truly takes pride in the details and will be the go-to for our Member website and anything digital. The Digital Content Specialist will create high-performing email campaigns, manage a multifaceted website, and keep a pulse on social media. This position will approximately be an eighteen-month contract.

Requirements

• University Degree or diploma in digital content, communications, or related field.
• Minimum 3–5 years’ hands-on professional experience in a related field.
• Extensive experience with content management systems and email campaign platforms; basic HTML/CSS; strong familiarity with web design and development principles, usability/UX and web best practices; troubleshooting.
• Extensive experience with softwares such as Adobe Creative Suite (Photoshop, InDesign, Acrobat); Microsoft Office (Excel, Word, PowerPoint); Google Workspace (Drive, Docs, Sheets, Forms); Google Analytics; Sprout Social; ability to learn new software quickly.
• Experience using social media platforms including: Instagram, Facebook, Vimeo, YouTube, LinkedIn.
• Experience creating and deploying strategic and engaging content; strong understanding of individual platforms and evolving best practices.
• Keen eye for visual aesthetic and branding; technical skills for creating and editing photography and graphics.
• Meticulous attention to detail, accuracy, and consistency.
• Organizational skills and time-management; multitasking; process-driven and highly accountable with experience in a fast-paced, deadline-driven environment.
• Strong writing and language skills: Copy editing and proofreading.
• Curiosity and resourcefulness; you love to research, learn, and problem-solve.
• Exemplary interpersonal and customer service skills; positive attitude and demonstrated success liaising with stakeholders at all levels of the organization and externally.

Nice To Haves

• Digital signage experiences an asset.
• Graphic design
• article writing
• videography
• photography
• motion graphics
• hospitality industry experience
• Olympic-level curling skills to help our team win the next Employee tournament.

Responsibilities

• Use various software and content management platforms to maintain and publish high-quality content on digital properties including website, social media, app, digital signage, touch screens, and intranet.
• Ensure the Member website is a consistent and reliable source for all Club information, events, and news.
• Design and deploy messaging and promotions; manage databases.
• Ensure the website follows design, development, navigation, and usability/UX best practices; troubleshoot technical issues.
• Act as primary contact for website vendors, build surveys and forms, and more.
• Provide professional and friendly customer service and technical support to Members and fellow Employees.
• Ensure all visuals reflect brand identity; participate in redesign initiatives for website and digital signage.
• Select and edit photos, video, graphics, and other media.
• Supporting the Communications Manager in editing and proofreading copy for website and email campaigns.
• Maintain accuracy, consistency and context; ensure all copy reflects brand identity.
• Build measurement systems into all projects and report on campaign success.
• Analyze current trends and adopt new strategies to increase views, ensure continuous improvement, and provide optimal Member experience.
• Look forward to special assignments and projects that shake up the routine and add to your portfolio.
• Other duties as requested.

Benefits

• Discounted memberships at GoodLife Fitness
• Preferred rates on auto and home insurance
• Vibrant Employee Events
• On-Site Culinary Experience: Access to healthy, delicious meals daily at our Employee Cafeteria.
• Convenient Indoor Parking: Complimentary indoor parking to make your commute easier.
• Competitive Total Rewards Package
• Comprehensive Health & Dental Benefits: Flexible coverage options with a Health Care Spending Account (HCSA) to suit your individual and family needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree