Digital Communications Specialist - Middle Market (Consumer Benefit Solutions)

Aon Corporation • Mannsville, OK

4h • Hybrid

About The Position

Digital Communications Specialists develop digital benefits communications campaigns for clients’ annual benefits enrollment, new hire on-boarding support and beyond. Deliverables created are focused around digital channels focusing on the digital benefits hub webinar videos and more. A typical day includes 50% content development, 30% project management, and 20% client consulting.

Requirements

• Three+ years professional communications, graphic design and/or UX experience (required)
• Proficient with a variety of technical programs and software - including Adobe Creative Suite, Microsoft Office, Foleon or comparable no code website creator, and content management systems (ie: Wordpress). (required)
• Experience with project managements systems (ie: Workfront, Sharepoint, Monday.com, etc)
• Ability to organize and simultaneously handle multiple projects while working as an integral part of a team, cultivating relationships, and working independently or with minimal direction
• Effective client service expertise with excellent written and verbal communication skills
• Ability to think critically and work consultatively across departments and with clients
• Experience delivering accurate, timely and engaging messages, through digital channels
• Analytical Thinking: Gains an accurate understanding of the project situation and quickly recognizes when additional information is required. Maintains the necessary foresight to identify potential complications and acts swiftly to avoid and/or resolve these issues.
• Project Management: Ability to manage a number of projects at the same time. Establishes priorities for multiple tasks/projects based on timeliness, importance, and urgency of project completion. Ensures that all work obstacles are addressed to minimize wasted time and able to reprioritize projects as required. Accepts the delegation of responsibilities from management team to ensure accurate and timely delivery of client materials.
• Peer Review: All edits to any of the communications materials must be peer reviewed by another colleague to ensure accuracy, completeness, and proper formatting before sending back to the client team.
• Teamwork: Understands and values all roles and functions needed in order to complete client projects. Responds quickly to requests from Clients and other team members and assists when urgent or special circumstances arise. Communicates with team on a regular basis (via phone, email, and/or IM) to ensure expectations are aligned, transitions of work are smooth, and project completion is timely.
• Bachelor’s degree in communications, marketing, graphic design or a related major (required)

Nice To Haves

• HR and or benefits content experience preferred

Responsibilities

• Attend client meetings as needed and lead discussion on digital communications initiatives with a consultative approach, creating engagement strategies based on client’s needs
• Build and update various benefit communication materials including digital benefits hubs, self-service promotional materials, webinar videos, and other materials as directed
• Manage various projects from start to finish while coordinating deadlines and prioritizing tasks for multiple projects with short turnaround times
• Prepare content, while being responsible for edit rounds and proofreading finalized materials
• Provide product education and assist with special communications projects as needed
• Assist in reviewing other materials and supporting colleagues as necessary
• Continuously discover and implement new functions and industry best practices to maximize efficiency
• Keep abreast of communication and benefit trends
• Report on the effectiveness of digital employee communications campaigns for clients and provide strategic recommendations for optimization

Benefits

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance
• various types of leaves of absence
• paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions
• two “Global Wellbeing Days” each year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level