Digital Communications and Marketing Coordinator

RiverStone Health•Billings, MT

4d•$54,913 - $74,294•Onsite

About The Position

RiverStone Health, a provider of personal and public health services for nearly 50 years, is seeking a Digital Communications and Marketing Coordinator. This role is part of the Communications and Public Affairs team, which supports internal and external communication and marketing projects, including emergency risk communications. The position researches, prepares, and posts content on digital platforms, creates and edits photos and videos, and designs digital and print materials. The coordinator also liaises with stakeholders to stay informed about new offerings and facilitates outreach opportunities for subject matter experts.

Requirements

Five years of marketing/communications experience
Photography and graphic design experience
Experience in Adobe Creative Cloud Suite
Experience in WordPress
Experience managing social media, including creating and scheduling content, and monitoring performance strategies across multiple platforms
Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work
Valid Montana driver's license
Proof of vehicle insurance
Computer literacy, in Microsoft Office Suite, WordPress & Adobe Creative Suite
Knowledge of modern office procedures, practices, and equipment
Ability to display non-judgmental and empathetic listening skills
High degree of detail-oriented skill level
Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality
Ability to work collaboratively and maintain a positive work environment
Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality
Ability to understand and adhere to required administrative policies and procedures.
Excellent communication skills to ensure efficiencies and quality customer service.
Creative thinking and problem-solving skills
Ability to clearly convey ideas and concepts to a variety of audiences
Proven team-player, communicating and coordinating regularly with others to maximize effectiveness and efficiency of organizational operations and activities
Knowledge and experience in using multiple social media platforms

Nice To Haves

Bachelor’s degree in communications, marketing, journalism, or related field
Experience working with non-profit or government jurisdictions
Required to obtain on-the-job training in Incident Command System courses 100, 200, 700, 300, 400 as well as basic PIO training.

Responsibilities

Research, prepare, post, and update content on RiverStone Health digital platforms (website, social media, email, and NixPlay)
Create and edit photos and videos to support organizational communication
Create and edit digital and print design materials for internal and external marketing and communications
Write, edit, and distribute monthly community newsletter and quarterly patient newsletter
Review text, design, and images in marketing and other communications documents for accuracy, readability, professional design, and RiverStone Health brand standards
Create, test, and implement effective communication strategies attentive to target audiences and diverse populations
Monitor media reports and maintain a media tracking log
Prepare media/social media logs for departments as needed for grant deliverables
Respond to media inquiries and connect media with appropriate subject matter experts
Monitor and respond to online reviews and questions on our digital platforms, including Social Media
Develop marketing and communication plans, strategies and reports, pay special attention to target audiences and special populations
Collaborate with the Agency of Record to ensure timely execution and that deliverables meet brand standards and are factually accurate
Develop and maintain positive relationships across the organization
Update knowledge of emergency risk communication concepts and principles through training, selected readings, and course materials
Reports current and potential concerns to the supervisor and relevant stakeholders, and recommends process improvements to enhance operational effectiveness
Attend meetings, workshops, and training sessions and review publications and audio-visual materials to become and remain current of principles, practices, and new developments in assigned work areas
Perform other duties as assigned in support of RiverStone Health’s mission and goals