Digital Commerce Systems Specialist

TricorBraun•Aurora, CO

3d•Hybrid

About The Position

CO Pay Transparency: Annual Salary range $75,000-$85,000 (based on experience) plus bonus opportunities. Make our Information Technology Team your best move ever! We’re looking for a diligent and reliable Digital Commerce Systems Specialist. Why here? TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest distributor of primary packaging, we provide innovative solutions to customers from a wide variety of industries. Our customers range from innovative start-ups to the world’s most iconic brands. We put people first and live by that every day. Join us and you will be welcomed by our friendly, motivated and supportive team. Many of the products we distribute are already sitting in your home. Your role here As a Digital Commerce Systems Specialist, you’ll support the operation and ongoing improvement of our digital commerce platforms, including customer‑facing websites and integrated back‑end systems. This role partners closely with Digital Commerce, IT, Sales, Marketing, and Operations teams to ensure system accuracy, performance, and usability. #LI-Hybrid

Requirements

Knowledge of Magento/Adobe Commerce performance, uptime, and security.
Proven track record of supporting integrations with PIM, ERP, and freight/quoting systems.
Strong troubleshooting skills for resolving complex technical issues.
Ability to analyze e-commerce performance data, trends, and user behavior.
Familiarity creating or using metrics, dashboards, and reports to guide decisions.
Solid focus on data accuracy, integrity, and compliance.
Demonstrated cross-functional collaboration with marketing, sales, and customer service.
Capability to manage external vendors and partners relationships.
Bachelor's Degree required in IT, Marketing Data Science, or related field.
3-5 years of experience in e-commerce operations, systems support or digital business management preferred.

Nice To Haves

Background leading digital commerce enhancements, feature releases, and site launches.
Ability to manage project timelines and coordinate across teams.
Experience partnering with IT/developers and business stakeholders to deliver solutions.

Responsibilities

Support the operation and ongoing improvement of digital commerce platforms, including customer-facing websites and integrated back-end systems.
Partner closely with Digital Commerce, IT, Sales, Marketing, and Operations teams to ensure system accuracy, performance, and usability.
Lead digital commerce enhancements, feature releases, and site launches.
Manage project timelines and coordinate across teams.
Partner with IT/developers and business stakeholders to deliver solutions.
Support integrations with PIM, ERP, and freight/quoting systems.
Troubleshoot and resolve complex technical issues.
Analyze e-commerce performance data, trends, and user behavior.
Create or use metrics, dashboards, and reports to guide decisions.
Ensure data accuracy, integrity, and compliance.
Collaborate cross-functionally with marketing, sales, and customer service.
Manage external vendors and partners relationships.