Digital Commerce Product Owner

Waters Corporation • Milford, MA

10d • Hybrid

About The Position

You will be responsible for managing the product backlog, translating business needs into actionable features, and supporting the delivery of enhancements that improve customer experience and business outcomes. Focus Support the ongoing development of Waters’ digital commerce capabilities using SAP Commerce. Contribute to the roadmap for eCommerce and eProcurement enhancements aligned with business goals. Collaborate with stakeholders to improve product discovery, transaction workflows, and procurement integrations. Assist in optimizing platform performance, personalization, and user experience across commerce touchpoints. This role is a hubrid role based out of Milford, MA 3 days a week (Tuesday through Thursday)

Requirements

• Experience working with digital commerce platforms, ideally SAP Commerce Cloud (Hybris).
• Understanding of eCommerce and eProcurement workflows.
• Familiarity with Agile methodologies and backlog management.
• Analytical skills with experience using tools like Adobe Analytics.
• Strong communication and collaboration skills across teams.
• Bachelor’s Degree required; Product Design, Business, or related field preferred.
• 3–5 years of experience in digital product management or eCommerce platform support.
• Experience with Agile tools such as JIRA preferred.

Nice To Haves

• Experience with CMS platforms, specifically Adobe Experience Manager is a plus.
• Exposure to AI/ML concepts in commerce is a plus.

Responsibilities

• Understand customer purchasing behavior and procurement workflows to inform product decisions.
• Analyze performance metrics (e.g., conversion rates, cart abandonment) to identify areas for improvement.
• Translate business and user needs into clear user stories and product features.
• Manage and prioritize the product backlog focused on improving digital transaction efficiency and procurement integration.
• Work closely with UX designers, developers, and SAP Commerce architects to deliver enhancements.
• Validate delivered features against acceptance criteria and ensure alignment with business objectives.
• Monitor and report on key commerce KPIs including order volume and customer satisfaction.
• Stay informed on trends in digital commerce and SAP Commerce Cloud.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees