Manager - Digital Product Owner

CVS Health

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. POSITION SUMMARY CVS Health is seeking a Manager, Digital Product Owner to lead the execution of the Navigation Train product portfolio within the Aetna Digital team. This role is pivotal in shaping the digital experience for millions of Aetna members by owning and delivering key features across navigation areas such as the Homepage, Profile & Preferences and Getting Started journeys. As Digital Product Owner, you will drive the strategy, development and execution of innovative digital products that enhance and simplify the healthcare experience for our members. This Manager will also collaborate with cross-functional teams, leveraging data-driven insights to create solutions that align with our mission to deliver superior and connected experiences, lower the cost of care and improve the health and well-being of those we serve.

Requirements

5+ years of experience as a digital product owner, product manager, or similar role in a scaled Agile environment
Demonstrated experience delivering consumer-facing digital products
Experience in conveying technical and business concepts to diverse stakeholders
Proven ability to analyze data and insights to inform product decisions and iterate on experience improvements
Experience managing cross-functional delivery teams and coordinating across multiple workstreams

Nice To Haves

Excellent written and verbal communication skills
Experience in a B2C and/or regulated industry
Knowledge of member experiences principles such as personalization, onboarding, and engagement best practices
Experience with scaled Agile frameworks (e.g. SAFe)
Familiarity with tools like Rally, Confluence, Adobe Analytics, Figma, and CMS platforms

Responsibilities

Manage business requirements of the product to maximize value, translate business requirements into technical requirements
Work with engineering and architecture to ensure that feature requests are captured correctly and accurately, which includes technical scope support
Act as the bridge between the business and Engineering/Architecture teams, resolve any confusion and advise on key decisions
Partner with other Product Managers to understand strategy priorities and translate them into detailed user stories and acceptance criteria for development teams
Work within the team on prioritization of the product backlog and the status of development efforts via system demos, drive Agile ceremonies and participate in technical discussions/solutioning sessions to collaboratively determine the correct path forward for the product
Manage dependencies and risks as well as escalate issues to stakeholders when needed to maintain delivery timelines
Promote and drive Agile development methodology to help direct, motivate and guide the Agile delivery teams

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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