Digital Product Owner

Finance of America • Conshohocken, PA

16h • $110,000 - $150,000

About The Position

At Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our unique range of reverse mortgages allow homeowners 55+ to access that wealth while maintaining control over their home and financial future. With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence. Finance of America is guided by five values: We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter. To learn more about us, visit www.financeofamerica.com Purpose of Role Responsible for writing user stories, facilitating agile concepts, and bringing design, engineering and quality assurance together to deliver against sprint goals. Partners closely with product leadership and design in order to execute on roadmaps with the scrum team. Also responsible for ensuring that each sprint release meets the business needs and quality standards.

Requirements

• Minimum 5 years of experience in a product owner, customer support, project management or other related function.
• Experience balancing competing priorities, listening to stakeholders to identify solutions, and working with technology to implement those solutions.
• Experience facilitating cross-functional groups to foster healthy debate and achieve productive conversations.
• Experience with software development lifecycle using agile methodologies.
• Familiarity with common project management and knowledge management tools like JIRA and Confluence.
• Experience in leading without authority in a matrix management organization.
• Ability to earn and maintain trust of stakeholders.
• Experience proactively seeking accountability to driving outcomes and are developing new ways to show and visualize successes and failures to help our entire digital product group learn.
• Stakeholders in the business and within technology naturally seek you out given the trusted relationships you have built, but you have found ways to listen and also push back when appropriate.
• Ability to communicate complex ideas and concepts to technical and non-technical audiences.
• Problem-solving skills and keen attention to detail.
• Proactive nature in seeking accountability to drive outcomes, with an innovative approach to show and visualize successes and failures that help the digital product group advance.
• Ability to quickly learn new systems and processes.

Responsibilities

• Collaborates with product, design, and technology leaders to translate roadmaps into an organized backlog of work with comprehensive user stories and acceptance criteria to deliver high-quality products that meet customer needs.
• Builds and fosters strong relationships with key stakeholders
• Facilitates highly effective ceremonies and ensures the scrum team has context and understanding of their work and how their work aligns with the product strategy and business objectives.
• Facilitates agile ceremonies including backlog grooming, sprint planning, standups, and retros.
• Owns sprint backlog to effectively balance sprint goals with incoming bugs and urgent items.
• Maintains an efficient backlog that enables the team the capabilities to take action during the planning stages.
• Conducts acceptance testing and provides early feedback to development teams.
• Works with the development team, design, and QA to raise and resolve issues throughout a sprint.
• Leads the creation of product release plans and works with leadership to set expectations for delivery of new functionalities.
• Ensures that all product releases follow defined processes, meet high-quality standards, address customer needs, and deliver measurable value to the business.
• Escalates and resolves post release issues introduced or missed in the product release.
• Works with training, marketing, support, and key stakeholders to communicate releases and potential impacts.
• Gathers metrics on key feature releases and reports on their intended and actual impacts to inform future roadmap and prioritization and ensure the team is working towards intended outcomes.
• Participates in the research and analysis of the market and roadmap for the product.
• Analyzes market trends and feedback to identify opportunities for product improvement and development.
• Monitors and evaluates the product performance, making data-driven decisions to optimize product features.
• Performs other duties as assigned.

Benefits

• We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees