Digital Commerce Growth Manager

GE Vernova • Schenectady, NY

1d

About The Position

We are accelerating data-driven growth for our flow parts business. As the Digital Commerce Growth Manager, you will be the primary point of contact for North American customers using our eCommerce channel and the global SME for flow parts digital selling. You’ll analyze customer behavior, run targeted digital campaigns, turning raw data into actionable insights that drive adoption, conversion, and revenue.

Requirements

• Strong experience in digital commerce, growth marketing, or commercial analytics in a B2B environment.
• Proven ability to turn customer behavior data into insights and run campaigns that deliver measurable revenue impact.
• Hands-on proficiency with analytics and commerce tools (e.g., GA4 or Adobe Analytics, Tableau/Power BI, advanced Excel; SQL a plus).
• Customer-first mindset with excellent communication; comfortable serving as an external POC and internal advocate for VOC.
• Cross-functional collaboration skills with Sales, Marketing, Product Line, Pricing, Supply Chain, and DT.
• Leads complex workstreams, mentors peers, and drives outcomes across functions.

Nice To Haves

• Background in industrial or energy sectors; familiarity with parts catalogs and entitlement/contracted pricing.
• Experience defining and managing product bundles/kits and promotional mechanics in eCommerce.
• Knowledge of SEO for B2B and on-site search optimization.
• Comfort with data hygiene, segmentation, and basic experimentation design.
• Experience influencing marketplace-channel growth (promotions, bundles, search placement) in partnership with an operations/platform team.

Responsibilities

• Serve as the main external POC for North American eCommerce customers: support digital buying journeys, capture voice-of-customer, and resolve issues in partnership with Sales/Service and the platform team.
• Act as global SME for flow parts digital selling: share best practices, enable regional teams, and align on offers, content, and promotions.
• Grow marketplace-channel sales for flow parts by developing targeted offers, bundles, and campaigns; partner with the eCommerce Manager/Platform Owner on execution; monitor channel KPIs (GMV, conversion, AOV, repeat rate) and recommend levers to improve visibility and sell-through.
• Analyze customer behavior and funnel metrics (traffic sources, search terms, browse-to-buy, cart/checkout) to identify growth opportunities.
• Design, launch, and optimize digital campaigns (email, in-platform promotions, retargeting) to drive awareness, activation, and repeat purchase.
• Create and manage kits and bundles with Product Line, Pricing, and Supply Chain to increase attach rate and average order value.
• Translate data into actions: identify underperforming segments/SKUs/regions, build hypotheses, and deliver recommendations; partner with Pricing and Parts Supply Chain on inventory, pricing, and availability to enable growth.
• Partner with the platform owner to prioritize enhancements based on commercial impact and VOC.
• Build customer and seller enablement content (how-to guides, webinars, FAQs) to improve adoption and self-service.
• Track and report KPIs/OKRs (e.g., digital flow parts revenue, conversion, AOV, attach rate, repeat rate, campaign ROI, portal adoption/NPS).

Benefits

• GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.
• Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
• Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed