(USA) Digital Coach

Walmart•Grand Haven, MI

1d•Onsite

About The Position

The Digital Coach position at Walmart involves coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning. The role also includes providing supervision and development opportunities for associates through hiring, training, mentoring, assigning duties, providing recognition, and fostering a belonging mindset. The coach ensures compliance with company policies and procedures, supports the company's mission, values, and ethics, and provides guidance on applying these in business processes. Key values emphasized include Respect for the Individual (building high-performing teams, embracing differences, creating a culture of belonging, attracting and retaining talent, empowering and developing talent, recognizing contributions), Act with Integrity (maintaining high standards of integrity, ethics, and compliance, modeling Walmart values, accountability, supporting regenerative goals), Serve Our Customers and Members (customer-first approach, data-driven decisions, balancing priorities), and Strive for Excellence (curiosity, learning, calculated risks, resilience, continuous improvement, adopting new technologies). Walmart, founded by Sam Walton, has grown into the world's biggest retailer, committed to helping customers save money so they can live better. The company is reinventing the shopping experience, with associates playing a crucial role in shaping the future of retail and improving lives globally.

Requirements

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training
For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility may be required
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning
Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices
Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform
Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving)
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans
Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)