Digital Client Service Specialist
About The Position
Digital Media Client Specialist WMUR, the ABC affiliate in Manchester is looking for a Digital Client Service Specialist. You will work with the Sales Account Executives and their clients to ensure successful digital and web advertising campaigns. We're looking for candidates who can provide customer service to our clients and sales representatives. You'll process online and mobile advertising contracts, obtaining creative materials and overseeing successful digital campaign execution. You need to prioritize projects and manage your time. This is a great opportunity in a growing segment of our organization. This role reports to the General Sales Manager.
Requirements
- Online advertising trafficking, sales coordinator/planner or related experience
- Experience with web technologies (HTML 5, Flash, JavaScript)
- Working knowledge of DFP and Google Analytics
- Advanced Microsoft PowerPoint, Word and Excel (can maintain complex spreadsheets)
- Experience with programmatic advertising
- Desire to provide exceptional customer service and exceed client expectations
- Related military experience will be considered
- In-person attendance is required
Responsibilities
- Manage digital sales campaigns
- Build, organize and schedule advertising creative
- Communicate with our teams (sales, production, finance) and external clients on performance and delivery of commitments
- Provide troubleshooting assistance for creative and operations-related issues for all campaigns
- Prepare strategic PowerPoint proposals based on customer needs
- Collaborate with the creative team to design and develop concepts for digital campaigns
Benefits
- Medical
- Dental
- Vision
- 401(k) matching
- Emotional Wellness Support
- Paid Time Off
- Paid Parental Leave
- LGBTQ+ Health Services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
